Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Bring in AI Content Generator (text and image) into Wizard in Omnichannel

As a marketer at Optimizely, it would be easier for me to access all of the AI features when creating content in the omnichannel editor if the Wizard included the same text and image generation capabilities as the AI Content Generator.
over 1 year ago in Content Marketing / Structured Content 0 Will not implement

Bulk Edit in Plan

A bulk edit feature would be helpful, even from the plan view. Having the ability to select multiple items at a time and update things like due dates or even fields associated, workflows associated, etc.
almost 3 years ago in Content Marketing / Plan 1 Future consideration

Field Groups missing functionalty

Hello - recently you introduced the idea of field groups. Conceptually I like this feature. BUT, it is currently only available to add to an asset. With all the field inheritance, it would be really great if I could add a group of fields on a task...
9 months ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

Download bulk assets from 'Media' tab

Ability to download any folder of assets, single asset or multiple assets from media tab.
9 months ago in Content Management / Content Manager 0

Modify the header "Improvement" in Results page into "Change" or another name.

The header "Improvement" (the relative difference of conversions between original and variation) in the Results Page can be confusing in some situations, for example when comparing original/variation regarding bounce rate, as "Improvement" seems t...
almost 3 years ago in Experimentation Analytics / Other 1 Planned

My Work filter for step due dates

When viewing my work, a filter that would sort the tasks by when the user's step is due rather than the task due date would be helpful. Several tasks are not due for several months and will be buried under other tasks with steps due far later. Ove...
9 months ago in Content Marketing 2

IP Range criteria for IPv6

When creating audience criteria I would like to add an IP Range criteria for IPv6. Today it is only possible for IPv4.
over 1 year ago in Content Management / Personalization 0

Schedule publication of media files

I miss the ability to schedule the publication of files that are replaced. I would like to replace it to a certain date.
over 1 year ago in Content Management / Editing 1

Search should be adjusted based on users history

Search results should take into account user specific information like Has this user ever purchased this item before Did the user recently look at this item online Is this item on a list the user has access to Has anyone else at the same company p...
over 4 years ago in Configured Commerce / Marketing & Promotions 1 Already exists

Apple Pay Support

Please add Apple Pay as a Payment Gateway Submitted on behalf of customer, based on ticket 28493
over 4 years ago in Configured Commerce / Integration 0 Gathering interest