Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Update window tabs

It would be really useful if the Welcome window tabs were updated to the name of the page a user is browsing. That way people can toggle back and forth easily between different pages without clicking into each tab. I have attached a screenshot for...
over 1 year ago in Content Marketing / Miscellaneous 0

Improve model sync speed

Reducing the startup time can mean that when sites are restarted either after a deploy or just a manual restart the unavailability time is reduced. When code changes are made this becomes especially important. When reviewing the startup time for a...
about 3 years ago in Content Management / Technical 1 Investigating

setup for week filtering

Current setup for week filtering is from Sunday to Saturday, while the standard in other countries is eg. Monday to Sunday, Witch result in reports with current setup on two rows if filtering on week Monday to Sunday
9 months ago in Data Platform App 0

Promotion Engine: allow to limit promo code usage by email address, even if not a registered user

As a Promotion Manager, I want to be able to limit the use of a promo code by email address even if they don't have a registered account.
over 4 years ago in Customized Commerce / Promotions 0 Gathering interest

Add Bing & DV360 to their API connectors

Looking to send our segments to our performance marketing vendors
9 months ago in Integrations 0

Release annotations for Application Insights

Would it be possible to implement release annotations that are visible in Application Insights for paasportal/API deployments, similar to the one described in the article below https://docs.microsoft.com/en-us/azure/azure-monitor/app/annotations T...
almost 4 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Configured Commerce Spire + CMP Publishing Integration

Talking with Configured Commerce Customer who is interested in CMP. They have a Marketing Team of ~20 and larger team which provides input of Marketing Materials at ~100. We would love a publishing connection between CMP and Configured Commerce Sp...
10 months ago in Configured Commerce / CMS, Spire & Mobius / Integration 1 Gathering interest

Add support for related objects in behavioral activation campaign templates

We would like to be able to use activation campaigns in behavioral mode in the same way as we can do in one-time or recurring campaigns. We have a custom channel app that uses the data mapping template where we select fields from customer object a...
10 months ago in Data Platform App 0

Self-service for whitelisting domains

As a customer I'd like to self-serve in updating which domains are included on the whitelists for our web experiments and recommendation instances. This would be much more efficient than email conversations or open tickets which can span days/week...
10 months ago in Experiment Collaboration and Management / Other 0

Issue with legacy ExposedDropdownMenu component

We are currently utilizing Commerce version 14.28.2 and have encountered a UI alignment issue within the Admin Roles Dropdown under the contacts section. The dropdown values are not anchored to the textbox; instead, they float and misalign when th...
10 months ago in Customized Commerce / Technical 0