Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Download all button for attachments in CMP (already exists in the Library)

I want to be able to quickly and easily hit a download all button for attachments in CMP
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Hello Team, I am using Marketo connector, for sending data to Marketo through epi forms. I want to send email if any data is not passing through Marketo. How can I do that. Please let me know if any suggestions.

Unfortunately, I check the code further, but customizing code to send email if any data is not passing through Marketo is complicated and when customizing it, it might cause another issues in the future.
8 months ago in Product Recommendations / Email Personalization 0

Custom Fields on ODP Commerce Integration

The Commerce integration to ODP has limited fields available to sync from Commerce to ODP. Many customers find that the integration is lacking the fields that they use to power their business and need to implement custom solutions to get the data ...
over 1 year ago in Data Platform App 0

Restore deleted mailings and mailing templates

As a campaign user, I would like to be able to restore deleted mailings and mailing templates without contacting support
almost 3 years ago in Campaign 0 Future consideration

API for DXP environment restart

Currently you can restart an environment only manually from Optimizely paasportal.We would need an API for restarting environments, which would be a more modern way of doing things and it would allow a better automation for managing environments.
8 months ago in DXP Cloud Platform 0 Future consideration

Step duration on sub-steps

We would like to be able to add step durations to sub-steps. The total of the durations for the sub-steps should equal the total for the main step.
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Please add IsRunning to IImportStatus.Status used in the IDataImporter

We are programmatically running the data importer service to merge databases. One of the page types has a list of users that is validated against our OAuth provider, OKTA. The problem is that running the import service in a scheduled job can't con...
8 months ago in Content Management / Technical 0

Confirmation to delete asset is hidden when image is associated with many CMS pages (Usage)

You cannot see the "Yes, Delete" confirmation button for assets with a lot of associated webpages (Usage section). In the attached example, the image is associated with over 50 urls and I had to reduce my browser resolution to 25% to see the butto...
8 months ago in Content Marketing / DAM/Library 0

Possibility for a Task to be associated with multiple Campaigns

For organization and planning purposes, multiple teams create their own plans and views, often with multiple tasks being created and living under different campaigns, but for the same Marketing objective, for example, a new product Launch. The pos...
about 2 years ago in Content Management / Content Manager 0 Future consideration

Include Description Display Option in Create New Page View

Currently, the "Description" display option is only visible when editing a page in Episerver/Optimizely CMS. It would be beneficial to extend this feature to the Create New Page view as well. Including the description display option during page cr...
about 2 years ago in Content Management / Technical 0