Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Modify the UI to show the BillTo number when Managing Shared lists

Currently when clicking on the "Shared by ___" or "Shared with ___" hyperlinks next to a list that is currently being shared by billto, you are only met with a message "Shared with all users on billing account." but you are not told which billing ...
over 1 year ago in Customized Commerce / Technical 0 Gathering interest

Ability to customize messages about content reviews/approvals

Our workflow is that a content approver reviews and publishes content in the same step rather than sending it back to the content creator to publish. However, the message sent back to the creator says the content is "ready to publish" though it ha...
over 4 years ago in Content Management / Collaboration & Approval 0

Ability for our customers to add and remove client users

Ability for our customers to add and remove client users. Atm if an employee leaves or joins, they will have to request for that person to be added or removed from the personalisation portal. This will either be carried out by the CSM, or the CSM ...
over 2 years ago in Product Recommendations / Portal 0

Import Customer # and Item # to Promotions

We often have several (100+) item #'s and/or customer #'s tied to a single promotion. There needs to be an input tool to do this. Right now I'm having to do it one by one and it is very time consuming.
almost 2 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Add all the current .NET cultures to the CMS languages list

For example: We need to add the culture en-ES for a customer. It exists as a valid culture in .NET but is not available to select as a language in the CMS. (In our setup it is not an option to use the default en language code for English on the sp...
over 2 years ago in Content Management / Multi-language 0

Folder Thumbnails

Being able to add a thumbnail of some sort to folders in the grid view would be clutch.
almost 2 years ago in Content Marketing / DAM/Library 0 Investigating

Moving Content Between Plan & Library

Folders should be able to be created in a Campaign or Task, for asset organization. Folders should be able to be imported into Campaign or Task, as well as Collections.
over 2 years ago in Content Marketing / Plan 0 Future consideration

setup for week filtering

Current setup for week filtering is from Sunday to Saturday, while the standard in other countries is eg. Monday to Sunday, Witch result in reports with current setup on two rows if filtering on week Monday to Sunday
8 months ago in Data Platform App 0

Persistent notes field on each page

As an Admin/Editor I would like a Persistent notes feature for each page so that I can store page specific information that only editors/admins can see. EG: this page managed by Product Marketing teamEG: do not delete or move this page
over 1 year ago in Content Management / Editing 0

Add Bing & DV360 to their API connectors

Looking to send our segments to our performance marketing vendors
8 months ago in Integrations 0