Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Configured Commerce Spire + CMP Publishing Integration

Talking with Configured Commerce Customer who is interested in CMP. They have a Marketing Team of ~20 and larger team which provides input of Marketing Materials at ~100. We would love a publishing connection between CMP and Configured Commerce Sp...
8 months ago in Configured Commerce / CMS, Spire & Mobius / Integration 1 Gathering interest

Add support for related objects in behavioral activation campaign templates

We would like to be able to use activation campaigns in behavioral mode in the same way as we can do in one-time or recurring campaigns. We have a custom channel app that uses the data mapping template where we select fields from customer object a...
8 months ago in Data Platform App 0

Breakdown pageviews per project in DXP dashboard

We have customers who has different projects for separate end clients. Hence, they need page views report per project in https://dxc.episerver.net/
almost 2 years ago in DXP Cloud Platform / Usage reporting 0 Future consideration

Promotion Redemption Report

Create an easily downloadable report that shows any promotions running on the site and their redemption.
over 1 year ago in Configured Commerce / Marketing & Promotions 2 Investigating

Retract side menu in Commerce similar to CMS

When you click CMS > Edit, the side menu retracts to provide more hoizontal space. Can you implement the same for Commerce > Catalog?
over 1 year ago in Content Marketing / CMS + CMP Publishing 0

Self-service for whitelisting domains

As a customer I'd like to self-serve in updating which domains are included on the whitelists for our web experiments and recommendation instances. This would be much more efficient than email conversations or open tickets which can span days/week...
8 months ago in Experiment Collaboration and Management / Other 0

Issue with legacy ExposedDropdownMenu component

We are currently utilizing Commerce version 14.28.2 and have encountered a UI alignment issue within the Admin Roles Dropdown under the contacts section. The dropdown values are not anchored to the textbox; instead, they float and misalign when th...
8 months ago in Customized Commerce / Technical 0

Support IValidate<> for Meta classes

It would be great if MetaClasses (e.g. CustomerContact) support IValidate<>validation. It would allow to write code like this public class CustomerContactValidator : IValidate < CustomerContact >{ public IEnumerable < ValidationErro...
8 months ago in Customized Commerce / Customer Services 0

CMP - Workflows - SAVE button for the whole section overlapping SAVE button for a step

When editing a Step in a Workflow, the SAVE button for the whole STEPS section overlaps the SAVE button to save changes in A step (when working on a common 14inch laptop). So what happens to us often is that we intuitively click the "big" SAVE but...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

More Descriptive Notification Messaging

Currently, when changes are made to work requests, for example changing the priority level, etc., the notification message just reads ‘The requester has made changes to the request….’ If it could be changed to something with more description/infor...
over 3 years ago in Content Marketing / Notifications 0 Future consideration