Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

More Descriptive Notification Messaging

Currently, when changes are made to work requests, for example changing the priority level, etc., the notification message just reads ‘The requester has made changes to the request….’ If it could be changed to something with more description/infor...
over 3 years ago in Content Marketing / Notifications 0 Future consideration

Multiselect users in 'Users & Teams' view

Add a checkbox + 'select all' feature in User & Teams interface. Reason, we want to delete multiple users (ex all 'Expired') from the platform. Now you need to do it one by one, very time consuming.
over 1 year ago in Content Marketing / Settings + Configuration 0

Do not require a license for local.domainname.ext

As a developer I want to use local.domainname.com without a license, so we don't have to keep creating licenses for every developer. The documentation (https://docs.developers.optimizely.com/content-management-system/docs/set-up-a-development-envi...
8 months ago in Content Management / Technical 0

Can't query unpublished or draft content on optimizely graph?

Hi looks like no matter what i can't query unpublished or draft content in optimizely graph? Simply like this code ArticlePage( limit: $pageSize locale: $locale skip: $skip ) { items { articleTitle _metadata { published } } } Example code tried ...
8 months ago in Optimizely Graph 0

Translating Inline Blocks

Some of our clients use Inline blocks only and it would be nice if the Language translation gadget would be capable of also providing translation files for these blocks.
8 months ago in Content Management / Multi-language 0

Change the red asterisk on required fields

No other site or system I have seen have a red asterisk when property is filled correctly. I think you should find another icon to show required, not one that is used for errors.
8 months ago in Content Management / Editing 0

Keep Statistics Info in the FIND UI forever (or longer)

I would like to request the data displayed in the FIND UI, specifically 'Most frequent Searches', 'Searched without Hits' and 'searches without relevant hits' be persisted indefinitely. I have recently learned that the data displayed in the FIND U...
9 months ago in Search & Navigation 1 Will not implement

Breakdown pageviews per project in DXP dashboard

We have customers who has different projects for separate end clients. Hence, they need page views report per project in https://dxc.episerver.net/
about 2 years ago in DXP Cloud Platform / Usage reporting 0 Future consideration

Add support for restriction groups based on warehouse location

Please add support for restriction groups based on warehouse location. Here is a scenario that was given to support. We have customers who buys from different warehouses. They only have one default warehouse mapping but they could pickup from diff...
over 1 year ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Media Library - Trash / Restore

I'd love the option to backup and/or restore Media Library files, similar to the functionality available in Content Admin for web pages. If a folder or files are accidentally removed, the only option is to manually reupload them. This can be time-...
9 months ago in Admin Center 0