Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Need @ mentions in Microsoft products connected to CMP

As a marketer and someone who creates content using Microsoft Word and PowerPoint, I need to be able to @ mention others within the documents. I also need to be notified when I'm mentioned, so I don't miss feedback. It would be great to have the @...
over 2 years ago in Content Marketing / Integrations 0 Future consideration

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from...
over 1 year ago in Configured Commerce / Technical 1

Send notification when new user is created

Send notification to administrator or admin group when Guest user creation is used
about 4 years ago in Product Recommendations / Technical 1 Future consideration

k-NN functionality in Find

We're interested in saving "Open AI generated vectors" within Optimizely FIND for use in our site search functionality. We aim to employ cosine similarity between the result vectors and the query vectors when retrieving results from FIND. We're ut...
over 1 year ago in Search & Navigation 1 Investigating

Search Within on Spire Page Tree

It would be nice to have the ability to be able to "search within" the spire page tree particularly when you have many many content pages
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

No error display when form submit not successful

We want to use Marketing automative Salesforce connector for Optimizely CMS(Customer Management System) form to connect with our Salesforce platform. But we find out there are no submission failure show up on CMS interface, only recording the subm...
7 months ago in Content Management / Forms 0

Highlight Experiment Outliers based on traffic, runtime

This request was initially submitted by Marco Tannert, from Mobile.de, and enriched by Justin Vos, Customer Success Manager. It's helpful when managing a program to get a clear understanding if there are experiments that are outliers, by for examp...
7 months ago in Experiment Collaboration and Management / Reporting 0

More In-depth Program Reporting

This feedback was shared by Marco Tannert, at Mobile.de. - Ideally I don't touch the project structure as is, as I don't understand what impact it would have to change it. - What I would like to achieve: - structure all experiments on team basis s...
7 months ago in Experiment Collaboration and Management / Reporting 0

Add watcher for campaigns

Currently it is not possible to add watchers at campaign level. We would like this option. Plus, that all tasks belonging to the campaign, will have the same watchers by default.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Ability to @ mention watchers

It would be great if @watchers was a functional way to notify watchers of a task that there is a comment for them - especially useful when there are a large number of folks that need communicating to.
over 2 years ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 1 Future consideration