Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Support blue/green deployment

As a Customer, I would like to have a blue/green deployment mechanism so that I can confidently implement substantial changes, encompassing both code and content updates, in production. Description I am planning to deploy a new feature to my app t...
over 1 year ago in Optimizely Graph 0

To be able to disable renditions for individual assets in Library

Hi Team, are there any plan to allow renditions to be disabled on an asset-by-asset basis. Maybe as a menu option to turn off ? Reason being that some assets do not require renditions to be created. e.g. logo's ?
over 1 year ago in Content Marketing / DAM/Library 1

Incorporate the use of same meaning words (synonyms) for the Library search

Please update search within the Library to return images where the keywords are similar to what is entered. Our employees are searching the Library for words which are similar to, but do not exactly match which has been added as metadata through t...
over 1 year ago in Content Marketing / DAM/Library 0

In the Global Search, tasks that are "On Hold" should populate in the search results

Our users rely heavily on the Global Search bar to find their tasks. We've discovered that tasks in a status of "On Hold" do not populate in the Global Search results. Optimizely support informed us this was by design, as the global search bar tre...
about 1 year ago in Content Marketing / Miscellaneous 0

Digital Presence Locally in China

We would like the option of having a digital presence for our solution lcoally in China. Delivering traffic into China via the China CND is not an option for us as we need to deliver with fast response time or other reasons.
about 5 years ago in DXP Cloud Platform 0 Future consideration

Unable to Delete a Block that with the 'not used anywhere' message

There are blocks that have the message 'not used anywhere' at the top. They were incorrectly created and need to be deleted. But from the offending block's edit URL, we're unable to find the Parent Block/Folder it was created under. We're needing ...
about 3 years ago in Content Management / Editing 0

setup for week filtering

Current setup for week filtering is from Sunday to Saturday, while the standard in other countries is eg. Monday to Sunday, Witch result in reports with current setup on two rows if filtering on week Monday to Sunday
6 months ago in Data Platform App 0

Search Within on Spire Page Tree

It would be nice to have the ability to be able to "search within" the spire page tree particularly when you have many many content pages
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Automatic copy of database from production to preproduction

Preproduction should resemble production. There should be an automatic function for copying the database from production to preproduction and keep the correct hostnames in preproduction. This should also be possible to schedule as preferred.
over 1 year ago in DXP Cloud Platform / Data management 0 Future consideration

Add Bing & DV360 to their API connectors

Looking to send our segments to our performance marketing vendors
6 months ago in Integrations 0