Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Automatic copy of database from production to preproduction

Preproduction should resemble production. There should be an automatic function for copying the database from production to preproduction and keep the correct hostnames in preproduction. This should also be possible to schedule as preferred.
almost 2 years ago in DXP Cloud Platform / Data management 0 Future consideration

Missing search field in content area popup

For a property of type ContentArea which is restricted to a certain pagetype, the search field is not visible. [AllowedTypes(typeof(CabinPage))]public virtual ContentArea Cabins { get; set; }
7 months ago in Content Management / Content Manager 0

Link brief templates to campaign templates

Hi! It would be extremely useful if we could link campaign templates and brief templates together. For example if someone selects to use the standard marketing campaign template, the standard marketing brief template should be automatically selected.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Need @ mentions in Microsoft products connected to CMP

As a marketer and someone who creates content using Microsoft Word and PowerPoint, I need to be able to @ mention others within the documents. I also need to be notified when I'm mentioned, so I don't miss feedback. It would be great to have the @...
over 2 years ago in Content Marketing / Integrations 0 Future consideration

Add watcher for campaigns

Currently it is not possible to add watchers at campaign level. We would like this option. Plus, that all tasks belonging to the campaign, will have the same watchers by default.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Ability to @ mention watchers

It would be great if @watchers was a functional way to notify watchers of a task that there is a comment for them - especially useful when there are a large number of folks that need communicating to.
over 2 years ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 1 Future consideration

Results summary templates

Use the fields and screenshots on the hypothesis to generate a results summary document to easily share with stakeholders.
almost 2 years ago in Experiment Collaboration and Management / Experiment Collaboration 0

Add Filter Options for Production/Development Environment + Archived/Non-archived Reports

As a data analyst/product manager, I require a comprehensive overview of our experimentation programs within the reporting system. Currently, the system lacks clarity in the following areas, hindering my ability to effectively analyse experiment p...
8 months ago in Optimizely Reporting 0

Upload/add cover images to folders

Would love the ability to upload a large cover image, icon of choice, or text to a folder. Folders help us better organize collateral in our collection sites and are currently just a generic square with a tiny folder icon on it. They're not entici...
over 1 year ago in Content Marketing 0

Notification when recommendation impressions stop

Please add a notification feature so that when impressions suddenly stop on a product recommendations widget we get a notification so we can troubleshoot instantly.
over 1 year ago in Product Recommendations / Portal 0