Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Can't query unpublished or draft content on optimizely graph?

Hi looks like no matter what i can't query unpublished or draft content in optimizely graph? Simply like this code ArticlePage( limit: $pageSize locale: $locale skip: $skip ) { items { articleTitle _metadata { published } } } Example code tried ...
7 months ago in Optimizely Graph 0

Translating Inline Blocks

Some of our clients use Inline blocks only and it would be nice if the Language translation gadget would be capable of also providing translation files for these blocks.
7 months ago in Content Management / Multi-language 0

Change the red asterisk on required fields

No other site or system I have seen have a red asterisk when property is filled correctly. I think you should find another icon to show required, not one that is used for errors.
7 months ago in Content Management / Editing 0

Support blue/green deployment

As a Customer, I would like to have a blue/green deployment mechanism so that I can confidently implement substantial changes, encompassing both code and content updates, in production. Description I am planning to deploy a new feature to my app t...
over 1 year ago in Optimizely Graph 0

To be able to disable renditions for individual assets in Library

Hi Team, are there any plan to allow renditions to be disabled on an asset-by-asset basis. Maybe as a menu option to turn off ? Reason being that some assets do not require renditions to be created. e.g. logo's ?
over 1 year ago in Content Marketing / DAM/Library 1

Add General Content to Search Results

It would be very helpful to add articles and general content on the site (anything not a product) to the search index, and then display them in the search results as a new tab. Basically, to have another tab for the content in the search results w...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

GraphQL Mutations idea

We've managed to implement nested blocks in the Content Delivery API so we're past that point. The Graph API seems promising and it was easy to set up, however we wonder how far away it is to be able to create mutations? Is there any documentation...
over 2 years ago in Optimizely Graph 0 Investigating

Incorporate the use of same meaning words (synonyms) for the Library search

Please update search within the Library to return images where the keywords are similar to what is entered. Our employees are searching the Library for words which are similar to, but do not exactly match which has been added as metadata through t...
over 1 year ago in Content Marketing / DAM/Library 0

Email Analytics

It would be nice to be able to see analytics around marketing emails sent from Insite. What is the open rate? What is the click through rate? If you wanted to try a new subject line to see which email had a better open rate, right now you couldn't...
over 4 years ago in Commerce Analytics 0 Gathering interest

Azure Queue / Service Bus for Message Handling

CDN logs are exposed to us via SAS URI with read Permissions. However if Episerver could consider exposing the Azure Queue / Service Bus that will be a complete solution that helps us consume the logs from Queue., instead of designing a solution f...
over 4 years ago in DXP Cloud Platform / Telemetry 1 Future consideration