Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

All feedback

Showing 1913 of 1913

Allow users to sort comments on review pages

As a content creator, I want to be able to sort comments on review pages depending on what kind of content is being reviewed: Specifically as a graphic designer working on brochures/PDFs, I want to be able to sort comments in these ways: Start on ...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Account switcher should stay on same page

We have many Personalization clients that have multiple accounts in Personalization Portal, to manage their different shops/country-&languages-sites. Unfortunately it has become a pain to make changes across multiple accounts with the new layo...
almost 5 years ago in Product Recommendations / Portal 1 Planned

Keep Statistics Info in the FIND UI forever (or longer)

I would like to request the data displayed in the FIND UI, specifically 'Most frequent Searches', 'Searched without Hits' and 'searches without relevant hits' be persisted indefinitely. I have recently learned that the data displayed in the FIND U...
7 months ago in Search & Navigation 1 Will not implement

Automatic copy of database from production to preproduction

Preproduction should resemble production. There should be an automatic function for copying the database from production to preproduction and keep the correct hostnames in preproduction. This should also be possible to schedule as preferred.
over 1 year ago in DXP Cloud Platform / Data management 0 Future consideration

Notification when adding a task in a Campaign

When adding a task in a campaign users often forget to add a start/end date to the task. It is more obvious when adding a stand alone task then from inside a campaign. Wanted: some kind of pop-up alerting not to forget to also add start/end date +...
about 1 year ago in Content Marketing / Notifications 1

Debugger for events not triggering

Make it easier to understand if an event would not trigger in an experiment, for example by Implementing a debugger tool when editing a variation, showing if specific elements/events that are supposed to be tracked for the experiment, would not tr...
about 1 year ago in Web Experimentation / QA 0

Media Library - Trash / Restore

I'd love the option to backup and/or restore Media Library files, similar to the functionality available in Content Admin for web pages. If a folder or files are accidentally removed, the only option is to manually reupload them. This can be time-...
7 months ago in Admin Center 0

Enable antonyms in FIND optimization features

We DESPERATELY need an antonym feature in the FIND tool: Example: https://www.gardeners.com/search?q=garden+cart art DOES NOT EQUAL cart cane DOES NOT EQUAL cart No matter what I do, I cannot get those first two items to NOT result first, and our ...
over 3 years ago in Customized Commerce / Technical 1 Gathering interest

Campaign Workflows

We would like to have the workflows available for campaigns too (not only tasks) and if possible to set-up in the backend which workflow should be shown at campaign level, and which workflow should appear at campaigns level.
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Enable and disable SSO login for specific users

After enabling SSO login for Admin and Website users, users are able to login using both normal username and password based login, and SSO login. How to disable normal username and password based login for SSO users ? So that they can only use SSO...
7 months ago in User Management 1