Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Deployment API Documentation

The deployment API documentation doesn't really cover real world scenarios. There are quick samples of a line of PowerShell, but really, that's now how anyone deploys. Deployments are done from a CI/CD server. So the build server has to create a p...
about 2 years ago in Content Management / Content Manager 1 Future consideration

Enable "Session Count" feature in ODP

The session count feature was removed from ODP due to data issues. This request is to re-enable it.
6 months ago in Data Platform App 0 Future consideration

API imports into PIM

Requested by Ian Cooper during the PIM client conversation on 6/1/23. Liked by Ryan Pastor, Gina Pfaff, Remco van Daldin, Laura Malendez, Laura Mahoney, and Chandan Raj.
about 2 years ago in PIM 0 Planned

Track IList<ContentReference> in Commerce - warning before deleting content

While being within Commerce and trying to remove a block that is used you don't get a proper warning. One can use flag EnableFeatureGetReferencesInCatalog which replaces ReferencedContentResolver with CommerceReferencedContentResolver. It looks li...
6 months ago in Customized Commerce / Technical 0

Add "name" field to FeatureFlag object in datafile

I would like to ask if it’s possible to add a "name" field to the FeatureFlag object in in datafiles/xxxxx.json which is having all the configured feature flags there. To give some more context on the structure I’m talking about: { ... "featureFla...
6 months ago in Feature Experimentation / Other 0

Make it possible to expand more than one level in CD API

As a developer I want to be able to expand more than one level in the Content Delivery API to be able to retrieve nested properties in content areas. When doing this, I want to be able to control the maximum number of levels to expand.
about 2 years ago in Content Management / APIs 1 Future consideration

Improved Workflow Approvals

As a content editor I require parallel approval workflows and the ability to define workflows where I can e.g. skip an approver if needed, providing more detail on the reason for skipping. This will improve my effectiveness as currently we rely on...
over 4 years ago in Content Management / Collaboration & Approval 0

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Similar type of field for blocks than route segment is for pages

Page types have the route segment property in Optimizely. Blocks obviously don't have these as they don't have URLs. Would it be possible to add some kind of similar field to block that could be used as a filtering option for example through the A...
about 1 year ago in Content Management / Technical 0

Copied content items should be pasted as draft items.

In the Optimizely CMS, content items can be copied and pasted into other locations in the CMS respository via the browser UI. However, pasted content items are published immediately. Ideally copied items would be pasted as drafts so that editors c...
over 1 year ago in Content Management / Editing 0