Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Delegate Work

We'd like the ability to delegate all or some of someone's work to another user in the case that they go out on leave, leave the organization, etc.
over 1 year ago in Content Marketing / Miscellaneous / Settings + Configuration 0 Future consideration

Bring Your Own CDN BYOCDN

As a customes I want to use my own CDN in front of DXP which is today not as straightforward we would like, and not even possible when bringing your own Cloudflare account.
almost 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Will not implement

Filter by Requestor (on column)

Need to be able to filter by requestor in column view.
about 2 years ago in Content Marketing / Requests 0 Future consideration

SynchronizingRolesSecurityEntityProvider is slow when tblSynchedUser has many users

We are using an external identity provider for sign in for users on our site using OpenID Connect. When the user has successfully logged in, we sync the role claims via the ISynchronizingUserService like stated in the documentation(https://docs.de...
over 1 year ago in Content Management / Roles and Security 0

Enable and disable SSO login for specific users

After enabling SSO login for Admin and Website users, users are able to login using both normal username and password based login, and SSO login. How to disable normal username and password based login for SSO users ? So that they can only use SSO...
5 months ago in User Management 1

Rename 'Archived schedule job'

The scheduled job 'Archived schedule job' is only for archived Commerce content. Change the name to 'Commerce Archived schedule job' and change the description to 'This job will permanently delete archived Commerce items if they're archived over t...
5 months ago in Customized Commerce / Technical 0

Include Setting to Include Variant URLs in the Sitemap Job

It would be nice to allow a setting to be enabled to build the sitemap job including variant product detail pages for sites that create unique content at the variant product level. Sites that create content for parent products could continue to le...
11 months ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest

Choose Thumbnail for Video File

We would like to choose a thumbnail for a video file so that we can ensure we always have a quality image to represent the file. This is crucial if we plan to share our collections with prospects (we have to protect our brand image), but important...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Page count limit within Admin Console - Assign Customers

Allow selecting more than 30 customers at a time. Currently modifying a user with access to almost 800 customers and having to go page through page to modify as it has a 30 quantity limit
5 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating