Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Epi DXP support for Cloudflare Workers and Apps

As a digital marketing manager responsible for organic search traffic, I would like Epi DXP to support Cloudflare Workers and Apps so that I can use the Ranksense App to make content adjustments at scale for SEO meta, schema and HTML data in a no...
almost 5 years ago in DXP Cloud Platform 1 Future consideration

Make Focal Point data available through API call

We have many use cases where we need the focal point data for an image to achieve the responsiveness our designs have called for. We know that you can create renditions of an image which can use the focal point. However, for our uses, this is not ...
over 1 year ago in Content Marketing / DAM/Library 1

Add task to multiple milestones

I'd like the ability to add a task to multiple milestones. Currently, if you try and add a task to a second milestone it's removed from the first milestone. But there are times when one task applies to two different milestones and it would be bene...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Bearer Token via API

We need bearer token to work with Opti management user API, but there is no endpoint available to get the bearer token https://docs.developers.optimizely.com/platform-optimizely/v1.2.0-opti-id/reference/authentication
5 months ago in Opti ID 0

Allow the possibility to manage multiple category trees by customer

n a large project with many different customers, not all of them are expected to use the same categories with the same names. We would like to have the possibility to assign categories to specific customers. This will result in a menu and categori...
5 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Redirects on CMP for Deleted Assets

Currently there is no option to implement redirects on CMP.As per the feedback: After discussing with our development team and reviewing the current capabilities of CMP, it appears that the functionality to programmatically implement redirects for...
5 months ago in Content Marketing / DAM/Library 0

Make the Salesforce Marketing Cloud (ExactTarget) plugin work for multiple Business Units

Problem We are using the Plugin in Optimizely CMS to easily connect Optimizely Forms to Salesforce Marketing Cloud Data Extensions. This works very well when the user that's used to configure the connector only has access to 1 Business Unit (MID) ...
5 months ago in Content Management / Forms 0

Blob provider does not support async operation

The EPiServer.Framework.Blobs.Blob base class lacks many async methods. E.g. There is Write(), but no WriteAsync(). Curiously, it contains AsFileInfoAsync(), but that is about it. Everything else is not using async. Please fix.
5 months ago in Content Management / Technical 0

Customer Feedback on Log Availability & Request for Product Roadmap Update

Hi Opti Team, We are consistently receiving feedback from our customers expressing dissatisfaction with the current availability of logs within our system. For context, we recently received the following response from your support team regarding l...
5 months ago in DXP Cloud Platform / Usage reporting 1 Future consideration

File extensions for CMP image urls

Currently, the file extension implementation in the CMP seems inconsistently implemented. The urls generated by the CMP do not contain a file extension. https://images4.cmp.optimizely.com/assets/image001-12808-.png/Zz1jYzM4MmY1NjEzZDAxMWVmOTMzODZl...
11 months ago in Content Marketing / DAM/Library 0