Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Folder System for Optimizations

As an experimenter I would like the ability to sort my experiments and personalization campaigns into folders based on my own criteria. For my use I would have folders based on the area of the site we are testing (ie. homepage, category page, prod...
10 months ago in Web Experimentation / Other 0

Global holdout group

The ability to set up hold-out groups, which would allow users to separate a percentage of their user base and exclude them from any experiments or feature launches. This feature would enable users to assess the long-term impact of all cumulative ...
about 2 years ago in Web Experimentation / Project / Account Configuration / Settings  / Targeting 0 Future consideration

SFCC + ODP Integration needed

Sales force commerce cloud is used by many of our clients a pre-built integration to ODP would make ODP far more attractive to those clients.
over 2 years ago in Integrations 0 Investigating

Add NotNullWhen attribute to ContentReference.IsNullOrEmpty

As a Developer I would like my static code analysis to understand that ContentReference.IsNullOrEmpty is performing an implicit null check. I have found that if (!ContentReference.IsNullOrEmpty(someLink)) is false, then my IDE will suggest me to a...
over 1 year ago in Content Management / Technical 0

Add link to asset from catalog entry

Please add a link to the asset referenced by a catalog node/entry in the Commerce admin portal. Assets are listed on the Assets tab for a node/entry, but I can't click on it to get the that media entry.
over 1 year ago in Customized Commerce / Catalogs 2 Future consideration

Time tracker for activities

Recommend a feature that can track how many minutes it takes to complete a step or a task. For example, the minutes it takes to write an article or create an image.
over 1 year ago in Content Marketing / Analytics 0 Future consideration

CMS users can not access files uploaded through Episerver Forms

After upgrading Episerver Forms to fix the security vulnerability outlined in this blog post (https://world.optimizely.com/blogs/phu-nguyen/dates/2023/10/vulnerability-in-episerver-forms/') CMS users can no longer access uploaded files from the Fo...
over 1 year ago in Content Management / Forms 1

Migrate Content Manager and Grid View to version 12

Hi,The GridView and Content Manager needs to be migrated to version 12. Without a product switcher it isn't possible to get to the Content Manager. Bart asked me to create a ticket on this. Thanks for looking into this.
over 1 year ago in Content Management / Content Manager 0

Deleting Commerce Catalog items warning does not tell you if what you are deleting is referenced anywhere

When you delete a Page or Block in the CMS, a dialog box is shown that informs the user everywhere the items being deleted are referenced. In Commerce Catalog, if you attempt to delete an item you only receive the warning below. It does not inform...
almost 4 years ago in Customized Commerce / Catalogs 6 Planned

Enhance CMP CMS connector to support multiple sites per CMS codebase instance

Currently the first version of the CMP to CMS connector only support a scenario of one codebase to CMP instance. Therefore if a client has multiple CMP instances connected to different multisite instances in the CMS this does not work. For example...
over 1 year ago in Content Marketing / CMS + CMP Publishing 1 Investigating