Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Epi DXP support for Cloudflare Workers and Apps

As a digital marketing manager responsible for organic search traffic, I would like Epi DXP to support Cloudflare Workers and Apps so that I can use the Ranksense App to make content adjustments at scale for SEO meta, schema and HTML data in a no...
almost 5 years ago in DXP Cloud Platform 1 Future consideration

Global holdout group

The ability to set up hold-out groups, which would allow users to separate a percentage of their user base and exclude them from any experiments or feature launches. This feature would enable users to assess the long-term impact of all cumulative ...
over 2 years ago in Web Experimentation / Project / Account Configuration / Settings  / Targeting 0 Future consideration

HubSpot CRM --> ODP Integration

Ability to send HubSpot CRM data to ODP Ability to send ODP segments and contact data to HubSpot crm
over 2 years ago in Integrations 0 Investigating

Configured Commerce fraud detection

Had a request from a customer wanting to add fraud protections such as: Rate limiting Bot detection Bot detection with javascript to identify headless browsers Captcha functionality - when users initially come into the site or users are starting a...
6 months ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Feature request: Cloudflare Turnstile Support in DXP

Cloudflare Turnstile is a modern, privacy-friendly captcha solution that improves user experience. Since Cloudflare is already part of DXP, it would be great to see native support for Turnstile in the platform.
6 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Integration with MS Planner

Hi there In the same way the CMP can integrate with Jira and Teams, can it also integrate with Microsoft Planner please. Thanks Lisa
6 months ago in Content Management / Content Manager 0

Deactivate values within a field

When creating new values within a field (i.e when taxonomy is updated) we do not want users to be able to select the old values any more. However, we want the old values to be searchable and filtered to see i.e. historical campaigns with 'old' val...
over 1 year ago in Content Marketing / Miscellaneous 0

Bring Your Own CDN BYOCDN

As a customes I want to use my own CDN in front of DXP which is today not as straightforward we would like, and not even possible when bringing your own Cloudflare account.
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Will not implement

Enable DotLiquid in email subject, using the same model as the email body

As a business user I want to add dynamic fields to the email subject of emails sent by Configured Commerce. Specifically, the Subject field of an Email List (Marketing / Email Lists / <selected list>) Example: OrderConfirmation Subject: Orde...
6 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Remember filter settings

As a marketer working daily with promotions and discounts for multiple sites and markets, I would like to be able to save/bookmark after I have created different marketing filter settings and that they are set when visiting the page. I can see tha...
6 months ago in Customized Commerce / Promotions 0