Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Have the ability to create renditions in AVIF format

AVIF is supported by all modern browsers and has a better compression rate when compared to other formats.
9 months ago in Content Marketing / DAM/Library 0

Simplify the process of adding domains

As a owner of multiple sites on the same DXP i would like a simpler way to add domains to our DXP. The process of mailing back and forth with the support doesnt feel like a modern solution.I would like a way where i can add the domain via the mana...
over 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Shared Blocks no longer showing UI hint that block is "Shared"

I've noticed that blocks that are "shared" and coming from a folder no longer show that they are shared in the UI. EPiServer.Cms.Shell.UI: Version 12.24.0.0 This appears to be happening on multiple projects running CMS 12. See attached.
over 1 year ago in Content Management / Content Manager 0

Preview of documents when edititing.

In the previous version there has been an icon like a globe in the top right corner of Epi's editor where you have been able to open the current page you are editing in a new window with its external link (without seeing it in the editor). That ab...
almost 2 years ago in Content Management / Editing 0

Trademark & superscript text in content

At the moment, there's no way to superscript trademark or registered symbols in the copy within the email. The only way to edit this is within an element.
9 months ago in Content Management / Personalization 0

Show a Child Variant Product also as an Individual Product

As an eCommerce Manager with hundreds or thousands of Variant Products, I often end up with specific child variants which are now being Liquidated, Discontinued, etc - and I want to have a Specific Category where my Customers can go see those spec...
about 1 year ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
over 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
over 2 years ago in Content Marketing / Requests 1 Investigating

Full Screen CSS

Ability to toggle on full screen when editing CSS. Would be able to toggle on full screen mode when editing CSS via Rich Content > Advanced.
9 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Change logs for templates and workflows

We would like to have a change log of when briefs were edited. At a minimum, we'd like to see who made the change and when. Ideally, we'd also be able to see what was changed. This would apply to all types of templates (campaign, task, etc.) and w...
9 months ago in Content Marketing / Tasks, Campaigns, and Events 0