Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

All feedback

Showing 1913 of 1913

Toggle on/off Holidays

Be able to turn on/off holidays from the calendar view with a toggle (like used for activity types) to get a less cluttered view.
7 months ago in Content Marketing / Plan 0

The Publish Approved Product whole job should not fail for one product

If one product fails in the publish approved products job, it completely shuts down. It should instead just skip that product and lot it as an error vs a fatal error. I have 200k products and if the first one happens to have a duplicate URL, whole...
7 months ago in PIM 0

ODP to expose Segments through GraphQL or other api

Currently we can only access Real-time Segments. We have requirements that go beyond 28 days and would like to personalise on normal segments.
about 1 year ago in Data Platform App 0 Future consideration

Reporting API

One customer would like to be able to automatically retrieve data from the backend via an interface.They have asked us to provide them with the necessary API documentation. Currently there is apparently only the manual CSV export (attachment).Howe...
over 4 years ago in Product Recommendations / Analytics 0 Already exists

Custom cultures in DXP

We are facing an issue with non-existing english language cultures for local markets. Ex en-IT. We would like the possibility to add custom cultures in DXP with CMS 12.
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Role based access for

Hi team, We are working on role and access restrictions for users through Application Dictionary access configurations. The Console role access for Library → Media, Marketing → Search → Indexing and Jobs --> Schedule Job are hard coded in the b...
3 months ago in Configured Commerce / Users, Permissions & Security 0

Improvements local inline blocks

This is the drawback right now with local blocks: There is no way to map the inline local blocks between versions or language contexts. Why not add a GUID? There is no way in the UI (Dojo JavaScript API) to determine if the context is within "inli...
3 months ago in Content Management / APIs 0

Audit Content

As a group of content management users we have a number of needs to audit our content including the abilities to: Assign review groups of users to pages Assign a review date and frequency of review Email alerts Reminder emails Report of overdue to...
over 4 years ago in Content Management / Content Manager 0 Future consideration

CMS 12 removed the fallback language in content area UI

In our solution, we have 31 different languages, and thus a lot of language fallbacks both for pages and blocks. In CMS 11, we could easily spot the blocks in a content area that were a fallback, it would be a slightly darker grey and also had the...
about 1 year ago in Content Management / Multi-language 0

Have the ability to create renditions in AVIF format

AVIF is supported by all modern browsers and has a better compression rate when compared to other formats.
7 months ago in Content Marketing / DAM/Library 0