Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
over 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Change multiple tasks at once

I want the ability to multi-select many tasks at once and make changes (such as archiving or changing the due date). Right now, this has to be done one by one or pay to have your off-shore team do it.
about 1 year ago in Content Marketing / Plan 1

Ability to disable actions

In some projects, the Customer Service do not have to use some features. For example, in our case, we do not use the Subscription feature. However, it is easy to click on the Convert to Subscription by mistake, creating a Subscription inadvertentl...
over 4 years ago in Customized Commerce / Customer Services 1 Planned

Ability to set the primary category when assigning multiple categories to a product in bulk

It would be nice to be able to assign multiple categories to a product using the opti oob import template and having a field/column to be able to set which one we would like to be the primary/default category for that product. Right now you can on...
5 months ago in Configured Commerce / Catalog & Assets 3 Planned

Forcing DAM asset to download

Option to change the Content-Disposition header to force a download when a user clicks a document (e.g. PDF) that is stored in the DAM.
5 months ago in Content Marketing / DAM/Library 0

Enable DNSSEC in episerver.net zone

DNSSEC is not configured on the episerver.net zone, so the CNAME configuration is what causes this to be lost. If you would like to see DNSSEC added then you can submit the idea
almost 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 2 Future consideration

Close a Pop Up with X and by Clicking Outside Container

When creating a pop-up modal in ODP, I want to be able to set a close button AND click outside the container to dismiss the content. Right now we can only do one or the other.
5 months ago in Data Platform App 0

Developer Blob Storage for Optimizely CMS DXP

Hi I was surprised to find that DXP does not offer a simple, developer-friendly blob storage solution for teams. A team of 3-5 developers needs a shared blob storage on their local machines to access images from the cloud without manually download...
5 months ago in DXP Cloud Platform / Data management 0

Add more available model values to all email templates

As a client some basic information available on all the email templates, to provide a better experience to our customers. WebsiteUrl -> Will help link back from the email back to the website. This variable is available on some templates, but no...
about 1 year ago in Configured Commerce / Misc. 1 Gathering interest

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
over 2 years ago in Content Marketing / Requests 1 Investigating