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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Option to Preventing Users from Adding More to Cart Than Available for Discontinued Items

We would like to implement a restriction to prevent users from adding more items to their cart than the available stock for discontinued items. Specifically, when an item is discontinued, users should not be able to add more units than are availab...
4 months ago in Configured Commerce / Orders & Payment 1 Gathering interest

Ability to save a template as a favourite

When building an optimization variation, Change HTML content is no longer a primary option within the Create Change menu. This is the primary template I use and I now have to do a lot of extra clicking as each time I have to select it from Browse ...
4 months ago in Web Experimentation / Developer Experience 0

The Publish Approved Product whole job should not fail for one product

If one product fails in the publish approved products job, it completely shuts down. It should instead just skip that product and lot it as an error vs a fatal error. I have 200k products and if the first one happens to have a duplicate URL, whole...
8 months ago in PIM 0

Translation of List<T> and LinkCollection item in page is not supported on netframework version (CMS 11)

For stringlist and linkitemcollection properties, we could see the values are just duplicated and not translated to native text during the auto translate of page. The issue is reproducible in Alloy solution and attached the evidence for the same. ...
about 1 year ago in Content Management / Multi-language 1

Version control in the message edit view

As a campaign user, I would like to be able to redo/undo the changes in message edit view
almost 3 years ago in Campaign 0 Future consideration

Adding 'Creation Date' to Reporting

Adding a request to create the 'Creation Date' field on all reports in order to report on number of tasks by created date.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Ability to Create bulk promo codes

We'd like a way to create promo codes in bulk - such as the same code but with different variations such as:DED1234 DED2345 etc so that the last digits are randomized and able to provide a unique code list to our team. We currently do this by maki...
over 4 years ago in Customized Commerce / Promotions 1 Planned

SIMPLE ADDRESS: Automaticaly create 301 redirect from CMS hierarchy URL to SIMPLIFIED

There is already a configuration to make the SIMPLE ADDRESS the page object reference for the CMS (links, nav, sitemap, optigraph). What is missing is the final step: When a user creates a SIMPLE ADDRESS entry, the original URL is still available ...
over 1 year ago in Content Management / Content Manager 0

Enable DNSSEC in episerver.net zone

DNSSEC is not configured on the episerver.net zone, so the CNAME configuration is what causes this to be lost. If you would like to see DNSSEC added then you can submit the idea
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 2 Future consideration