Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Plan views shared with me

We need to see who shared a plan view, also be able to delete a shared view from my list. In theory this list could grow to an extremity long list that I can't edit and with views that is not applicable/needed for me. As a minimum requirement at l...
over 1 year ago in Content Marketing / Plan 4

iFrame and Punchout integration

Our punchout customers are requiring us to keep our punchout catalog in a frame within their procurements systems. We have been told that Optimizely does not support this functionality as it causes conflict with their authentication API. We ask th...
over 3 years ago in Configured Commerce / Integration 0

Trademark & superscript text in content

At the moment, there's no way to superscript trademark or registered symbols in the copy within the email. The only way to edit this is within an element.
11 months ago in Content Management / Personalization 0

@mention multiple users

It'd be nice to be able to @ mention everyone assigned to a step in a workflow of a task. Similar to slack's "[at] here" functionality.
about 2 years ago in Content Marketing / Notifications 1 Future consideration

Short-lived instances for QA

Customers running automated test need a way to quickly setup and teardown short lived graph instances for the purpose of verifying code changes.
over 1 year ago in Optimizely Graph 0

Allow UIHint.CatalogContent for ContentArea

We have need to allow multiple catalog items to be added to a contentarea and the picker does not allow this. There are workarounds but this seems like it would be core functionality.
over 1 year ago in Customized Commerce / Technical 0 Gathering interest

Attribute Type Exports

An enhancement request I think would be incredibly valuable would be the ability to export Attribute Types.
over 1 year ago in PIM 0

Full Screen CSS

Ability to toggle on full screen when editing CSS. Would be able to toggle on full screen mode when editing CSS via Rich Content > Advanced.
11 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Change logs for templates and workflows

We would like to have a change log of when briefs were edited. At a minimum, we'd like to see who made the change and when. Ideally, we'd also be able to see what was changed. This would apply to all types of templates (campaign, task, etc.) and w...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Parent campaign inherits status from sub campaigns

If you have a parent campaign with 5 sub-campaigns that are all in progress, the parent campaign will show as 'not started'. This is a design flaw since the parent campaign doesnt inherit the campaign status from the sub-campaigns. The parent camp...
over 1 year ago in Content Marketing 2 Future consideration