Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Forcing DAM asset to download

Option to change the Content-Disposition header to force a download when a user clicks a document (e.g. PDF) that is stored in the DAM.
5 months ago in Content Marketing / DAM/Library 0

The Publish Approved Product whole job should not fail for one product

If one product fails in the publish approved products job, it completely shuts down. It should instead just skip that product and lot it as an error vs a fatal error. I have 200k products and if the first one happens to have a duplicate URL, whole...
10 months ago in PIM 0

Sub-folders ability to hold assets / Folder filter

When you organize your assets on sub-folders on the Library the assets remain loose on the main folder as well. This causes confusion and clutter. When you use the filters to show just ‘folders’ this issue is ‘corrected’ but when you go into the f...
over 2 years ago in Content Marketing / DAM/Library 1 Future consideration

Edit Request Due Date After Acceptance

Work request due dates should be editable throughout the process. We allow stakeholders to set due dates on certain requests but regularly have those due dates moved once work is in progress - currently, even if the corresponding task has been upd...
almost 3 years ago in Content Marketing / Requests 0 Future consideration

Add files to root level of the website

W e need to add files within a directory at the root level of the website. This is needed to update Google Analytics administrators as well applying files to the .well-known folder is standard for website hosting.
about 2 years ago in Content Management / Technical 1

Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
about 2 years ago in Content Marketing / DAM/Library 0 Planned

Close a Pop Up with X and by Clicking Outside Container

When creating a pop-up modal in ODP, I want to be able to set a close button AND click outside the container to dismiss the content. Right now we can only do one or the other.
5 months ago in Data Platform App 0

Developer Blob Storage for Optimizely CMS DXP

Hi I was surprised to find that DXP does not offer a simple, developer-friendly blob storage solution for teams. A team of 3-5 developers needs a shared blob storage on their local machines to access images from the cloud without manually download...
5 months ago in DXP Cloud Platform / Data management 0

Have the ability to create renditions in AVIF format

AVIF is supported by all modern browsers and has a better compression rate when compared to other formats.
11 months ago in Content Marketing / DAM/Library 0

iFrame and Punchout integration

Our punchout customers are requiring us to keep our punchout catalog in a frame within their procurements systems. We have been told that Optimizely does not support this functionality as it causes conflict with their authentication API. We ask th...
over 3 years ago in Configured Commerce / Integration 0