Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Adding 'Creation Date' to Reporting

Adding a request to create the 'Creation Date' field on all reports in order to report on number of tasks by created date.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Allows displaying meta fields in single column layout

Meta fields on contacts, orders or organization are displayed with two columns layout. Sometimes this makes the UI cramped and difficult to navigate. Request the feature to allow displaying fields in a single column like the previous Commerce 13.
12 months ago in Customized Commerce / Technical 0 Gathering interest

session count in ODP

Could the session count in ODP be reinstated as there are no other options with in ODP to track visits
8 months ago in Data Platform App 0

Allow access to Sustainability reporting

Microsoft provides facilities to insight and measurement of sustainability metrics which are available from the platform, as part of sustainability efforts it would be good to have the option to have access to this (a little like appinsights), to ...
over 1 year ago in DXP Cloud Platform / Telemetry 0 Future consideration

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Preview of documents when edititing.

In the previous version there has been an icon like a globe in the top right corner of Epi's editor where you have been able to open the current page you are editing in a new window with its external link (without seeing it in the editor). That ab...
over 1 year ago in Content Management / Editing 0

Version control in the message edit view

As a campaign user, I would like to be able to redo/undo the changes in message edit view
over 2 years ago in Campaign 0 Future consideration

Filter Library by Teams Visibility

As an administrator of the platform, I would like to be able to filter my library by selecting a Team to see what assets they can see within the Library. We have a large organization with dozens of content creators adding content to our library fo...
over 1 year ago in Content Marketing / DAM/Library 0

Fixing Formatting Issue with List Upload

Request to format the data for customers when they upload a list. Currently, if customers upload a list where the numerical data is inserted into the template as a number instead of text it fails to upload the list. If this can not be an automated...
8 months ago in Configured Commerce / CMS, Spire & Mobius 0 Investigating

Add a 'select/deselect all' button in 'Target markets' modal

As an administrator, I would like to be able to select/deselect all markets in the 'Target markets' modal, so that I can select the desired market faster. For example, one site has ~50 markets and we only wish to select one, but in order to do so,...
8 months ago in Customized Commerce 0