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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Recaptcha Form element is not working in China

We want to add one form element Recaptcha in our EPI form, it is not working for China because Google service is blocked in China and we will face the JavaScript issue. Is it possible to make the reCaptcha support globally? below blog will be more...
about 4 years ago in Content Management / Forms 1

Enhancements to current base security with DXP for users

While many of these features can be added programmatically or with a third party authentication server, these to me and multiple clients seem like they should be our base level security. Push a forced password reset to all users on our instance as...
over 3 years ago in Content Management / Roles and Security 0

Add Events to Milestones

Currently only Tasks can be added to Milestones, but we also need Events to be added to Milestones
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Possibility to have a Stage-environment for OptiPIM

Hello!As an E-commerce Manager of a business currently creating a new Online Store using Configured Commerce and OptiPIM I just recently found out that there is no stage-environment for the OptiPIM. Is this in the pipeline to create from Optimizel...
9 months ago in PIM 0

Restrict due dates chosen by requestors

We need to be able to add a number of days out (for example 10 days) as a default to all requests so that requestors cannot request projects earlier than our default delivery/completion date. For example we don't want to allow requestors to submit...
over 2 years ago in Content Marketing / Requests 1 Future consideration

Inline Blocks: Add reference to page/parent to the object in code

When working with inline blocks within code it would be good if there was a way to get a reference to the page it exists on so we could use it to perform context specific logic within the block.
almost 2 years ago in Content Management / Technical 0

Plan views shared with me

We need to see who shared a plan view, also be able to delete a shared view from my list. In theory this list could grow to an extremity long list that I can't edit and with views that is not applicable/needed for me. As a minimum requirement at l...
about 1 year ago in Content Marketing / Plan 4

Asset Permissions inherit from campaign even after the campaign is done

In the CMP, as asset that is attached to a task inherits the permissions from that task and the campaign over the task. This makes sense while you are working on a task. But, these inherited permissions are maintained after the task is complete an...
5 months ago in Content Marketing / DAM/Library 0

Short-lived instances for QA

Customers running automated test need a way to quickly setup and teardown short lived graph instances for the purpose of verifying code changes.
about 1 year ago in Optimizely Graph 0

Archive Unused Rules (vs deleting them)

From a customer: The options are only to “Move To Top, Duplicate or Delete”. One does not necessarily want to delete past rules, in case one wants to re-use them or use them to duplicate them to create a slightly different rule etc. Therefore, the...
almost 2 years ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration