Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Split Customer on Punchout Customer Data Mapping into 2 fields (BT & ST)

Our shared client would be interested in seeing the Customer field on the Punchout Customer Data Mapping split/separated into two fields, one for the Bill To and one for the Ship To. Once the user selects the Bill To, the Ship To options become av...
5 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

B2B2C Lists to Hide Pricing or Add Markup

As a distributor I'd like to be able to create custom lists for my clients where I can choose to show MSRP, MAP, or pricing with a markup on it. I'd like this functionality to be an option on a per list basis and updated when I'm creating the list...
11 months ago in Configured Commerce / Self-Service 1 Gathering interest

Copying Template Sections

I would love the ability to copy whole sections from templates to use in other templates. We have some complicated sections that I am continually having to recreate when we create new templates.
11 months ago in Content Marketing / Settings + Configuration 0

Feature not migrated: When deleting content by choosing "Move to trash" it is no longer possible to press enter to choose Move to trash in the warning window.

Missing feature that existed in previous versions: When deleting content by choosing "Move to trash" it is no longer possible to press enter to choose "Move to trash" in the pop up warning window. If one clicks enter the window closes but leaves t...
almost 2 years ago in Content Management / Asset Management 0

SaaS Warning messages

It would be helpful to content editors if SaaS had a validation option for text or in general where we can chose to show a warning message instead of it always being an error.
5 months ago in Content Management / Editing 0

Users & Teams needs update

I'm an Admin for Welcome platform. I'd suggest below improvements to Users & Teams section: New column: last login date. Right now I can't figure out who's not using the system, specially important when users are external. Enable sort on all c...
about 2 years ago in Content Marketing / Settings + Configuration 2 Future consideration

Move files directly from Content tab to Attachments

It would be very helpful if you had the ability to select files in the Content tab (e.g. alternate draft files) and MOVE them directly to the Attachments. Sometimes extra draft files end up in the Content tab. In order to keep them in the Task, yo...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

Deleting Commerce Catalog items warning does not tell you if what you are deleting is referenced anywhere

When you delete a Page or Block in the CMS, a dialog box is shown that informs the user everywhere the items being deleted are referenced. In Commerce Catalog, if you attempt to delete an item you only receive the warning below. It does not inform...
about 4 years ago in Customized Commerce / Catalogs 6 Planned

SFCC + ODP Integration needed

Sales force commerce cloud is used by many of our clients a pre-built integration to ODP would make ODP far more attractive to those clients.
over 2 years ago in Integrations 0 Investigating

Possibility to have a Stage-environment for OptiPIM

Hello!As an E-commerce Manager of a business currently creating a new Online Store using Configured Commerce and OptiPIM I just recently found out that there is no stage-environment for the OptiPIM. Is this in the pipeline to create from Optimizel...
11 months ago in PIM 0