Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Add Preview Option to Email Message Logs

Currently, we copy the html from the Email Message Logs and save to an html file to "preview" the email in the browser. It seems that this would be a great enhancement for Opti to add a "Preview" button on the page. This would be similar to the "P...
5 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
almost 2 years ago in Content Marketing / DAM/Library 0 Planned

Allow UIHint.CatalogContent for ContentArea

We have need to allow multiple catalog items to be added to a contentarea and the picker does not allow this. There are workarounds but this seems like it would be core functionality.
over 1 year ago in Customized Commerce / Technical 0 Gathering interest

Attribute Type Exports

An enhancement request I think would be incredibly valuable would be the ability to export Attribute Types.
over 1 year ago in PIM 0

Cloudflare 524 error page Statistics, Alerting and Customization request

When Cloudflare fails to load a page on our DXP hosted website we would like the ability to see statistics about the number of time the 524 error page was displayed to our users. We would like to request that statistics and/or alerting be made ava...
5 months ago in DXP Cloud Platform / Health reporting 0 Future consideration

Parent campaign inherits status from sub campaigns

If you have a parent campaign with 5 sub-campaigns that are all in progress, the parent campaign will show as 'not started'. This is a design flaw since the parent campaign doesnt inherit the campaign status from the sub-campaigns. The parent camp...
over 1 year ago in Content Marketing 2 Future consideration

Sub-folders ability to hold assets / Folder filter

When you organize your assets on sub-folders on the Library the assets remain loose on the main folder as well. This causes confusion and clutter. When you use the filters to show just ‘folders’ this issue is ‘corrected’ but when you go into the f...
over 2 years ago in Content Marketing / DAM/Library 1 Future consideration

Feature Enhancement Request List Buttons

We are running into an issue with our customers while using the mobile app. When a user opens the mobile app and then looks at one of their lists, they see 2 buttons on each item, 1 button to order the item and another button to delete the item fr...
5 months ago in Commerce Mobile App 1

Fixing Formatting Issue with List Upload

Request to format the data for customers when they upload a list. Currently, if customers upload a list where the numerical data is inserted into the template as a number instead of text it fails to upload the list. If this can not be an automated...
10 months ago in Configured Commerce / CMS, Spire & Mobius 0 Investigating

Add a 'select/deselect all' button in 'Target markets' modal

As an administrator, I would like to be able to select/deselect all markets in the 'Target markets' modal, so that I can select the desired market faster. For example, one site has ~50 markets and we only wish to select one, but in order to do so,...
10 months ago in Customized Commerce 0