Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Copy & Paste Images into the Editor

Our marketing team often briefs the Graphic Design team by annotating screenshots, and then copying and pasting the screenshot into the brief. This currently doesn't work in the CMP as Local Image Paste has been disabled. Is this something that ca...
about 2 years ago in Content Marketing / Plan 1 Future consideration

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Enable edit of content reference and url properties in cms 12

As an editor I want to be able to edit content references and urls so that i can identify where the property was pointing originally and not have to find a piece of content based only on its name
over 2 years ago in Content Management / Editing 0

Add the ability to retrieve IP Addresses for an environment by API

We have a client requirement that is to automatically update an IP Allowlist for a third-party system that will be consumed by Optimizely CMS. The intention is to access a third party system using an API-Key within a header, however to ensure the ...
8 months ago in Content Management / Technical 0

MAU Consumption Notification

Hi Team, To manage Experimentation MAU Consumption I would like to request a notification functionality that alerts customers when a certain percentage of their allotment has been consumed so as to we can ensure that Overages are avoided in a time...
8 months ago in Web Experimentation / Project / Account Configuration / Settings 0

Ability to disable actions

In some projects, the Customer Service do not have to use some features. For example, in our case, we do not use the Subscription feature. However, it is easy to click on the Convert to Subscription by mistake, creating a Subscription inadvertentl...
about 4 years ago in Customized Commerce / Customer Services 1 Planned

Link Validation job use HTTP HEAD and report working external links as broken

The Optimizely CMS link validation job validates both internal and external links. External links are validating using a HTTP HEAD request, but a lot of websites (including world.optimizely.com) do not respond to HEAD requests and are because of t...
about 2 years ago in Content Management / Technical 0

Potential security risk in <Import Data> feature

The file upload used in the [Import Data] feature in the Settings interface does not limit the file extensions to .episerverdata only. Other file extensions can be uploaded (including files in a zipped file), which may pose security threat to the ...
4 months ago in Content Management / Roles and Security 0

Add Events to Milestones

Currently only Tasks can be added to Milestones, but we also need Events to be added to Milestones
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Share Carts Across Users via Storefront

Please add the ability to share carts across users associated with a single customer account, including sales rep users
9 months ago in Configured Commerce / Customers 1 Gathering interest