Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Status Future consideration
Product Content Marketing
Created by Guest
Created on Nov 14, 2023

RELATED FEEDBACK

Parent campaign inherits status from sub campaigns

If you have a parent campaign with 5 sub-campaigns that are all in progress, the parent campaign will show as 'not started'. This is a design flaw since the parent campaign doesnt inherit the campaign status from the sub-campaigns. The parent campaign should reflect at least 'in progress'.

  • Post comment
  • Guest
    Reply
    |     Apr 17, 2024

    Just ran into this issue the other day and accidentally archived a campaign that showed as "complete" because it wasn't picking up the in progress tasks under the subcampaigns. Hope this makes its way into dev!

  • Optimizely
    M. Md. Anisul Hoque
    Reply
    |     Dec 18, 2023

    Thank you for your feedback. We do not have this in our roadmap at the moment, however, we are adding this to our backlog.