Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Native Support for Implementing Microsoft Ads

Similar to the native integration for Google Ads GA4, it would be nice to have a native integration with ads.microsoft.com as well.
6 months ago in Configured Commerce / API 1 Gathering interest

Optimizely.Graph.Client ConventionRepository is impossible to mock for a unit test

I have recently started using Optimizely Graph Client (Using the latest: 1.4.0). I have created a separate graph conventions field for each component that configures how the component will get indexed by the graph. /// <summary> /// Convent...
6 months ago in Optimizely Graph 0

Workflow Permissions - Prevent users from changing status of a workflow step not assigned to them

Currently in the CMP, when I assign a user to a step in the workflow, I have to share the entire Task with that user. Once the task is shared with the user, the user can change the status of any workflow step. This is a problem in an organization ...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Download backup of production database

Each day database backups are created of the production website. I would like to have the option in Mission Control to download a backup which was made days or even weeks ago.
6 months ago in Configured Commerce / Self-Service 0

Custom, Branded Email Notifications

In order to encourage better interaction (opens, click-throughs, etc.) of emails from the platform, we'd like the ability to customize the email notifications to represent our brand identify. Ideally, we'd like to have control over the copy, logos...
almost 3 years ago in Content Marketing / Notifications / Settings + Configuration 0 Future consideration

Add Library Link to Completion Message for Easier Asset Management

Could the team add a hyperlink to the completion message or directly on the saved asset when it's automatically saved to the library? This would make it more convenient to move assets to the collections folder, as you could click directly from the...
12 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Add ability to download reports

As a user I want to be able to export reports to Excel so that I can share them within my organization.
almost 2 years ago in Content Management / Reporting 1

Add the ability to grant impersonate permissions to custom roles

I want to be able to create a custom role for the admin console users that while given limited permissions through the Application Dictionnary would also be granted the ability to impersonate website users.Currently, the impersonate feature is lim...
6 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Add the ability to save multiple assets on the same task to different locations in the library

In the case of a Task with multiple assets, it would be useful to be able to save those assets to different locations. For example, on a task that involves designing a new asset, the task might have various working files: .esp files for example, a...
6 months ago in Content Marketing / DAM/Library 0

session count in ODP

Could the session count in ODP be reinstated as there are no other options with in ODP to track visits
12 months ago in Data Platform App 0