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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Created by Guest
Created on Feb 25, 2025

Workflow Permissions - Prevent users from changing status of a workflow step not assigned to them

Currently in the CMP, when I assign a user to a step in the workflow, I have to share the entire Task with that user. Once the task is shared with the user, the user can change the status of any workflow step. This is a problem in an organization with clear distinction of teams/roles. For example, if I have a compliance team responsible for ensuring all assets are compliant with regulations, I want that team to manage the compliance workflow steps and no other users. But with the current way that permissions work, anyone can close the compliance workflow step. It seems that assigning users to workflow steps really only manages notifications, it has no bearing on permissions within the task. Additionally, there isnt even a way for me to see who closed a specific workflow step in any kind of bulk way. I would have to go to the task in question and review the history of the task. I cant create a report to keep track of who is closing steps.