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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

CMP Accessibility Settings

We'd love to see some more accessibility settings available in the CMP, especially for those who are vision impaired. Some ideas: dark mode adjustable default font sizes
about 2 years ago in Content Marketing / Miscellaneous 1 Future consideration

Restrict editor access to other microsites

We want to hide the website tree structure to the user who do not have access (even we want to remove the read-only access). For example we have multiple websites as Website A, Website B ... etc. and EditorA, EditorB ... etc. If EditorA has access...
about 1 year ago in Content Management / Multi-site 0

Ability to Create bulk promo codes

We'd like a way to create promo codes in bulk - such as the same code but with different variations such as:DED1234 DED2345 etc so that the last digits are randomized and able to provide a unique code list to our team. We currently do this by maki...
over 4 years ago in Customized Commerce / Promotions 1 Planned

Calendar: Monday as first day of the week

In the Plan module and Timeline view, as well as in tasks and workflows, calendars are shown with date selectors. These calendars starts with Sundays. However we always refer to Mondays as the first day of a week. There's a risk of miscommunicatio...
about 2 years ago in Content Marketing / Plan 1 Future consideration

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Navigation builder

It would be great if there was functionality within the CMS to be able to build custom navigation for a website and not just use the tree structure. The ability to drag and drop pages in or out of the menu or add external links to the menu. This f...
almost 2 years ago in Content Management / Content Manager 0

Simplify the process of adding domains

As a owner of multiple sites on the same DXP i would like a simpler way to add domains to our DXP. The process of mailing back and forth with the support doesnt feel like a modern solution.I would like a way where i can add the domain via the mana...
over 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Version control in the message edit view

As a campaign user, I would like to be able to redo/undo the changes in message edit view
almost 3 years ago in Campaign 0 Future consideration

Set Content Type properties by code

The names of some properties are not directly tied to the name of something in code. The property Display In Edit View is controlled with the [ScaffoldColumn(false)] attribute in code. Specifically, we're looking at "new" properties on Content Are...
over 1 year ago in Content Management 0