Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Reporting API

One customer would like to be able to automatically retrieve data from the backend via an interface.They have asked us to provide them with the necessary API documentation. Currently there is apparently only the manual CSV export (attachment).Howe...
over 4 years ago in Product Recommendations / Analytics 0 Already exists

Audit Content

As a group of content management users we have a number of needs to audit our content including the abilities to: Assign review groups of users to pages Assign a review date and frequency of review Email alerts Reminder emails Report of overdue to...
over 4 years ago in Content Management / Content Manager 0 Future consideration

GraphQL api

We're looking at integrating some data from CMP into other systems (like our optimizely.com CMS instance and PowerBI) and if we need to pull that information now, the "campaign" object in the API is pretty rigid (I can't ask for fields for instanc...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Create a translation of an existing CMS page

New CMS pages can be created with a specified language, and existing translations can be selected, but only if they exist in CMS already. As a content editor, I need to create new translations of an existing CMS page, which requires that I select ...
over 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Custom cultures in DXP

We are facing an issue with non-existing english language cultures for local markets. Ex en-IT. We would like the possibility to add custom cultures in DXP with CMS 12.
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Allow to override the Built In Prosperities from the Contact and Organization Entities

I would like to override the build in properties of Contact/Organization Entity. For ex: Email property from Contact Entity I wish to make it read-only/disable to prevent update it.
11 months ago in Customized Commerce / Technical 0

Sandbox for PIM

Is there anything in roadmap for PIM sandbox instance. Playing around live data gets difficult, specially when there are multiple sites. Requested by Mamta Agrawal and seconded by Jeff King on the PIM client cal on 6/1/23. Liked by Laura Mahouney,...
about 2 years ago in PIM 0

Multiple content paths in export feature

As an admin in the Optimizely, I would like multiple pages from different content paths to be exported and imported into another Optimizely environment. Currently to export 5 pages from different content paths makes a user to export and import the...
almost 2 years ago in Content Management / Content Manager 0

Configured Commerce fraud detection

Had a request from a customer wanting to add fraud protections such as: Rate limiting Bot detection Bot detection with javascript to identify headless browsers Captcha functionality - when users initially come into the site or users are starting a...
4 months ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Feature request: Cloudflare Turnstile Support in DXP

Cloudflare Turnstile is a modern, privacy-friendly captcha solution that improves user experience. Since Cloudflare is already part of DXP, it would be great to see native support for Turnstile in the platform.
4 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration