Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Two-Factor Authentication (2FA)

As a CTO I would like to have support for two factor authentication during login to the admin interface to increase security for a business critical system.
almost 3 years ago in Customized Commerce / Roles and Security 1 Planned

Use localized catalog UI in the Select Content-dialogen

As an editor I would like to see localized names in the Catalog UI when creating links to catalog content to be sure that I create links to the correct content. The Catalog UI shows name, which is not localized so can be a problem for editors who ...
about 4 years ago in Content Management / Multi-language 0

Search and replace utility

Our CMS authors need a built-in reporting tool that will list all pages, blocks and documents that contain a specific keyword (In strings, xhtmlStrings or external links). Ideally this would allow replacement of the text with another term in pages...
over 2 years ago in Content Management / Reporting 2 Future consideration

LanguageManager - Allow deletion of catalog item language branches

For CMS pages and blocks, it is possible to delete a whole language branch using the language manager. However, attempting to do this for catalog items in commerce will give the following error: EPiServer.Labs.LanguageManager.Controllers.LanguageM...
over 2 years ago in Content Management / Multi-language 0 Future consideration

low level api method to manually update datafile in javascript/react sdk

Currently, I can dynamically update user context but not the datafile. I can only configure time intervals on how often sdk itself will refresh the datafile itself.It's very limiting and I need more control over datafile updates. I suggest to impl...
over 2 years ago in Feature Experimentation / SDKs & Agent 4 Future consideration

Mobile friendly editor

I'd like to suggest that the editing/publishing backend of the Optimizely CMS be a little more mobile-friendly. As a website administrator, I want to be able to make minor edits and publish from my mobile device. Often after hours or when I’m away...
over 2 years ago in Content Management / Content Manager 1

Custom code Repository

I would like to request the addition of a feature in Optimizely that allows users to store custom-written code in a dedicated code repository and to export/import experiments, including custom code. This functionality would greatly enhance the abi...
8 months ago in Web Experimentation / Experiment Authoring 0

Clone Experiments across Projects

I propose adding a feature to Optimizely that allows users to clone experiments across different projects. This would streamline workflows by enabling users to replicate successful experiments without manually recreating them. The cloned experimen...
8 months ago in Web Experimentation / Experiment Authoring 0

Ability to Edit Campaign After Task is Complete

When tasks are complete you can't go back to update the campaign without undoing the final step of the task, updating the campaign title(s), and then re-completing the task. By undoing a task, the date of completion is now inaccurate. We measure c...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
over 2 years ago in Configured Commerce / Marketing & Promotions 3 Gathering interest