Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Allows customize business object class edit form

The previous Commerce 13 version allows customization of edit form for Business Foundation objects (contacts, orders, organizations). User can select which fields are displayed, sort order, and which fields are readonly. In addition, user should b...
12 months ago in Customized Commerce / Foundation 0 Gathering interest

Add to Library Before Task is Complete

We often have "post-production" steps that we want to include on our workflow AFTER the created asset is going to be made available to end-users via the Library. These are steps like social promotion, checking on analytics, etc.
over 1 year ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 0 Future consideration

ODP --> Microsoft Dynamics Marketing Integration

Sync ODP Segments and data to Microsoft Dynamics MarketingReceive ms dynamics marketing campaign events back in ODP
over 2 years ago in Integrations 1 Planned

Optimizely CMS page preview needs multiple visitor-groups

Hello, i'm missing the possibility to select multiple visitor-groups in the preview-mode of a page. You can only select one: We often have the use-case that a block is only visible for desktop users and this block has also personalizations, so con...
over 3 years ago in Content Management / Technical 0

One-click cleanup for obsolete Audiences/Events/Experiments

The GUI tends to get cluttered (at the same time blowing up the datafile). It would be great to have an option to automatically archive elements that are beyond a certain threshhold - such as experiments that are stopped for +6 months, Audiences/a...
about 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 2 Future consideration

Add Algolia.Search to allowedLibraries whitelist

Hi, In a upcoming project for our client we want to implement new features in the shop based on Algolia Search, it would help tremendously if we could use the following NuGet package in our backend code for the Extensions project. More details abo...
12 months ago in Configured Commerce / 3rd Party Library Allow Listing 0

Filter tasks by assigned teams in plan view

We would like to be able to filter tasks/campaigns in CMP by assignee->teams with the action just pulling in tasks/campaigns that have been assigned to that specific team. The current functionality pulls in all task/campaigns that assigned to a...
6 months ago in Content Management / Reporting 0

Asset Permissions inherit from campaign even after the campaign is done

In the CMP, as asset that is attached to a task inherits the permissions from that task and the campaign over the task. This makes sense while you are working on a task. But, these inherited permissions are maintained after the task is complete an...
3 months ago in Content Marketing / DAM/Library 0

Allow to override the Built In Prosperities from the Contact and Organization Entities

I would like to override the build in properties of Contact/Organization Entity. For ex: Email property from Contact Entity I wish to make it read-only/disable to prevent update it.
9 months ago in Customized Commerce / Technical 0

Bulk Download Assets from DAM

Currently the maximum amount of assets you can download at once from the DAM is 100. We have an instance where we need to download 1800 assets and would like a way to bulk download all assets that are in a folder or relate to a specific filter.
12 months ago in Content Marketing 3 Future consideration