Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Ability to save a template as a favourite

When building an optimization variation, Change HTML content is no longer a primary option within the Create Change menu. This is the primary template I use and I now have to do a lot of extra clicking as each time I have to select it from Browse ...
3 months ago in Web Experimentation / Developer Experience 0

Results pulled via API are frequently multiple days stale.

This leads to us having to make multiple request per experiment in order to get up-to-date data. Various ideas to resolve: Allow users to prime a test's results Call a webhook when results are ready Optimize performance of the results query
almost 2 years ago in Experimentation Analytics / APIs 0 Investigating

Support for JSON scalar type for XhtmlString field in OptiGraph

We would want to have support for JSON scalar type for XhtmlString fields in OptiGraph. The format is already use in the CD API (check the image attached). In OptiGraph response the XhtmlString appears now just in one JSON string.
over 1 year ago in Optimizely Graph 2 Investigating

File Structure / Tags for CMS Pages

Ability to "Tag" specific CMS pages within the page tree. Along with the ability to folder pages without affecting their URLs.
5 months ago in Configured Commerce 1 Already exists

Make prices readonly for one catalog and editable for others

I would like to have the option to make prices readonly for specific catalogs and leave them editable for others. Currently, we can implement IPriceDetailService but this will affect all of the catalogs. Would be also great if we can set different...
about 4 years ago in Customized Commerce / Catalogs 1 Gathering interest

Search input For ContentArea Editor and IList<ContentReference> editor

Can we have a search input appear to search for content for ContentArea Select Content Editor and for IList<ContentReference> editor
about 2 years ago in Content Management / Editing 1

Search in the CMS UI should highlight and set focus on the location of pages and assets when a result is selected.

Searching for pages or assets in the CMS and selecting a search result will open the edit view of the item. However, focus is not set on that item in the page or asset pane, which means editors may have to scroll through many content items to see ...
over 1 year ago in Content Management / Asset Management 0

Change the maximum upload file size per media type

Current there can be only ne file size limit. In website documents like pdf can be big but mediafiles like images should be smaller. Optimizely should have option to set uplooad size limit per media type instead of all media files.
over 1 year ago in Content Management / Asset Management 0

Collapse all campaigns in List View

I want the ability to collapse all open campaigns with one click while in the List View in Plan.
10 months ago in Content Marketing / Plan 1

Allow Customization of Admin Console Side for Impersonation to DXP site

When admin user on the commerce admin side trying to impersonate web user and they are navigated to the commerce site.we want to customize it, so it redirects to DXP site.. When we try to reset password or trigger account activation emails on admi...
10 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating