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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Order Approval - Sort By Ship To/Pick Up

Change the sort by Ship To/Pick Up on the Order Approval page to Company Name. The current sort order for Ship To/Pick Up is by the Customer Sequence, which causes confusion since Customer Sequence is not a data element end users are familiar with...
5 months ago in Configured Commerce / Orders & Payment 2 Gathering interest

Allow Sync down to other environments while in Prod mode

There needs to be a way to push product updates to lower environments (dev, qa, sandbox) when in "production mode" -- basically to refresh published products to other environments without turning off production. Would be ideal if there was another...
over 2 years ago in PIM 11 Already exists

Add External URL as Asset to DAM

We'd like to be able to take the external URL content that we work on in Tasks and add it to the library to then be used in our sales portals. For example, sometimes I want to include a website that we have a partnership with but don't build ourse...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Exclude outliers for selected metrics

Currently Optimizely allows excluding outliers only for ravenue. We would like to enable it for other metrics e.g Add to Bag.
over 3 years ago in Experimentation Analytics 1

Add "Enforce Password History" on Website and Console Security Settings

Add "Enforce Password History" on Website and Console Security Settings How it works: When you set this option, the system stores a certain number of your past passwords, and when you try to set a new password that matches one of those stored, it...
3 months ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Use more secure ciphers by default

When performing a security check for a DXP site on internet.nl the result is that "Your web server does not prefer 'Good' over 'Sufficient' over 'Phase out' ciphers" and "Your web server supports one or more ciphers that have a phase out status, b...
3 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Planned

Support redirect host definitions with secondary language branches

As a site owner, I would like to use a redirect HostDefinitionType to redirect secondary domains to the primary domain. This is working in most scenarios. However, it is not supported when I have one primary domain, and alternative language branch...
5 months ago in Content Management / Multi-site 0

Hipaa Compliance

We need to be hippa compliant. Loosing way to many deals and now our partners are not even bringing us into deals because Acquia and Sitecore are compliant.
over 2 years ago in Content Management / Roles and Security 0

Replace User with New User

A member of our team has left the business. It would be good if we could replace that User profile in the CMP with a new user who is replacing that role, rather than manually changing every step in all the workflows that relate to that User.
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Option to Preventing Users from Adding More to Cart Than Available for Discontinued Items

We would like to implement a restriction to prevent users from adding more items to their cart than the available stock for discontinued items. Specifically, when an item is discontinued, users should not be able to add more units than are availab...
3 months ago in Configured Commerce / Orders & Payment 1 Gathering interest