Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Collapse all campaigns in List View

I want the ability to collapse all open campaigns with one click while in the List View in Plan.
12 months ago in Content Marketing / Plan 1

Allow Customization of Admin Console Side for Impersonation to DXP site

When admin user on the commerce admin side trying to impersonate web user and they are navigated to the commerce site.we want to customize it, so it redirects to DXP site.. When we try to reset password or trigger account activation emails on admi...
12 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Need to delete ODP customers without using the compliance delete

We are using ODP for personalizing content to our intranet user). Per our data retention requirements, we need the ability to remove users when they leave the company. However, since they can be hired back with the same email address and identifie...
6 months ago in Data Platform App 0

Possibility to turn off Sticky Tag

In one of the latest upgrades the concept of the Sticky Tag was introduced in the editor view. This basically means that when going back to a previously edited page or block, the tab that was open when leaving will be opened again. At this moment ...
over 3 years ago in Content Management / Editing 0

Optimizely CMS page preview needs multiple visitor-groups

Hello, i'm missing the possibility to select multiple visitor-groups in the preview-mode of a page. You can only select one: We often have the use-case that a block is only visible for desktop users and this block has also personalizations, so con...
almost 4 years ago in Content Management / Technical 0

Exclude generative AI option in Marketplace for photos

Inclusion of option in filters of Marketplace to exclude generative AI photos.
3 months ago in Content Marketing / Miscellaneous 0

AllowedTypes for blocks added in Xhtml editor using the 'Add local block' button

It would be nice to be able to filter the selection of blocks to be created using the "Add local block" button in TinyMCE in the same way as when creating a new page or adding a block in a content area.
3 months ago in Content Management / Editing 0

Edit and delete custom fields

Allow admins to edit or delete custom fields.
about 2 years ago in Data Platform App 1

ODP --> Microsoft Dynamics Marketing Integration

Sync ODP Segments and data to Microsoft Dynamics MarketingReceive ms dynamics marketing campaign events back in ODP
over 2 years ago in Integrations 1 Planned

Import the keywords and description that come with purchased images to the DAM (exif metadata on the image file).

Our Designers have pointed out that they have more work to do to ensure that images are returned properly by Search when they import our Getty purchased images to Optimizely DAM. Another companies DAM that we use imports the image and its embedded...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration