Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Concern with the terminology "Master Language"

As an employee from USA, we have a very complicated and problematic racial legacy. The CMS platform uses the terminology "Master Language" when specifying the default language (or language of origin) for a translation. A few years back, Github dec...
over 1 year ago in Content Management / Multi-language 0

Cookie Policy + Compliance in Configured Commerce

As privacy policy standards continue to evolve and become increasingly complex in different countries, such as the General Data Protection Regulation (GDPR) for EU countries, as well as various state-specific regulations within the United States (...
about 2 years ago in Configured Commerce / Users, Permissions & Security 4 Planned

Bulk Reassign Step/Task/Campaign Ownership

For cases when someone goes on leave or even leaves the organization, we'd like the ability to quick re-assign all work from one person to another. Today, there's no way to do this unless you manually open each CMP object, which is too time-consum...
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Summarize Notifications

I get A LOT of notifications, and I do want to hear about everything in them, but it would be great if I could get a roll-up instead. Once a day would be ideal, maybe first thing in the morning. And even for the time-sensitive notifications (like ...
over 2 years ago in Content Marketing / Notifications 1 Future consideration

Filter results by event tags

We often run into this: When evaluating experiments we need to segment users / events that occured under certain conditions. User attributes don't suffice as often the tags we are looking for change during a session. So we would like to be able to...
almost 4 years ago in Experimentation Analytics 0 Planned

Add to Library Before Task is Complete

We often have "post-production" steps that we want to include on our workflow AFTER the created asset is going to be made available to end-users via the Library. These are steps like social promotion, checking on analytics, etc.
almost 2 years ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 0 Future consideration

Collapse all campaigns in List View

I want the ability to collapse all open campaigns with one click while in the List View in Plan.
about 1 year ago in Content Marketing / Plan 1

Improve user experience for editors when searching for Pages when multi-site

As an editor, when searching in the Pages gadget, results from all sites are shown. Add a label to indicate what site the result is from. It's possible multiple sites have the same named content. i.e. 'Blog' So it would be ideal to see:Blog [Sit...
over 2 years ago in Content Management / Multi-site 0 Future consideration

Allow Customization of Admin Console Side for Impersonation to DXP site

When admin user on the commerce admin side trying to impersonate web user and they are navigated to the commerce site.we want to customize it, so it redirects to DXP site.. When we try to reset password or trigger account activation emails on admi...
about 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

CMS 12 Admin UI request - sorting & searching Visitor Groups

In CMS 11, Visitor Groups were sorted alphabetically. Now with CMS 12, the list of Visitor Groups are all "mixed up" and it's hard to maintain when you have +100 of them. Please add sort and search to this part of the administration user interface...
over 2 years ago in Content Management / Content Manager 0 Future consideration