Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Search input For ContentArea Editor and IList<ContentReference> editor

Can we have a search input appear to search for content for ContentArea Select Content Editor and for IList<ContentReference> editor
over 2 years ago in Content Management / Editing 1

Alert author when moving page results in duplicate url

When creating child pages and moving them to be the same level as the parent results in duplicate url, alert the author that moving will result in a duplicate url and require the author to make a change. Steps to recreate: create a parent page tit...
6 months ago in Content Management / Editing 0

Context specific UI descriptors

To make content types appear and behave differently, you can use UI Descriptors to describe appearance and behavior of a content type, such as setting the icon used to display items of the type. I need this functionality to be extended with contex...
over 2 years ago in Content Management / Editing 0

"Publish Page and Blocks" should publish page and all associated unpublished content items

Freelancers add images to the site as unpublished. Then those images are put on pages by editors. They need to be able to publish the the page and all media assets used by that page. The easiest would be that also Media Assets would be included in...
over 4 years ago in Content Management / Editing 2 Investigating

Epi Find Interface

- Interface is too basic e.g. for the charts, we have mouse over every peak just to see each statistic. - Seems to be lacking insightful data. Would like access to download the raw data so we can massage it for a more meaningful analysis.
almost 5 years ago in Search & Navigation 3 Future consideration

Bring back Smart Publish

Please put Smart Publish back in the Publish menu. It disappeared in the move to CMS 12 and the only thing my team can find that's even close is to the same functionality is to: Create a new Project. Make any changes in the new project. Hit Overvi...
12 months ago in Content Management / Content Manager 0

Ability to select best bets content using language+region

We currently have our content created on a language+region basis (e.g. sv-se, fi-fi, de-de, es-mx, etc.) and we currently noticed that Optimizely won't let us select content for best bets section--button is greyed out. e.g. Attached an image tryin...
about 3 years ago in Content Management 1 Investigating

It should be possible to test Marketing Automations with dry run mode

You can only test marketing automation by using short-term waiting nodes, but very complex concepts remain prone to errors because they are difficult to test. A dry run mode would help creating more confidence that the set up Marketing Automation ...
over 5 years ago in Campaign 0 Investigating

Custom Report - Pagination issue

If a custom report contains multiple pages and the user is on one of the last pages, reducing the columns or filters may result in only one page of data being generated. In such cases, the user remains on a subsequent page with no data. The expect...
6 months ago in Data Platform App 0

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration