Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

All feedback

Showing 1912 of 1912

Hootsuite Integration Improvements

Ability to preview Tagging with labels Uploading a thumbnail image Setting up UTM parameters Scheduling Ability to integrate Hootsuite calendar with Welcome calendar
about 3 years ago in Content Marketing / Integrations 0 Future consideration

Image Version updates from the DAM should automatically be reflected on webpages when you are using Renditions

An updated "Version" of an image from the CMP/DAM is automatically reflected on a published webpage; however, if you are pulling in a "Rendition" of the image from the DAM, the updated Version is not shown. For Renditions, you have to use the Asse...
over 1 year ago in Content Management / Asset Management 1

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a genric error page which may impact business image.
almost 2 years ago in Feature Experimentation / Other 2

Database Audit Logs for Compliance

Could you please consider to add a new section with in the PaaS Portal (preferably under the "Troubleshoot" section) that can be used to view the DB access logs, that contains details such as, Who access the DB and when ? and What actions are carr...
over 4 years ago in DXP Cloud Platform / Data management 4 Future consideration

Ability to smoke-test other sites during deploy (slot domains)

As a CMS developer and QA specialist we want to be able to smoke-test multiple sites so that we can detect potential issues on all our sites during deployment with DXP Cloud Platform to our multi-site CMS platform. When we deploy to PREP/PROD we g...
10 months ago in DXP Cloud Platform / Code deployment 0 Future consideration

Ability to lock down code editor / css changes

As an administrator, I want to lock down the code editor / CSS changes within the platform to prevent security risks from non-technical users or bad actors inserting malicious code.
over 1 year ago in Web Experimentation / Security 0

Give warning in Visual Studio if Optimizely nuget package has security vulnerability

I do not get a warning for a vulnerable package from Optimizely like the 4.30 version of Forms. Currently visual studio gives warning if solution contains packages from nuget.org that has a security vulnerability. This is a really nice feature tha...
over 1 year ago in Content Management / Technical 0

We would like the ability to sort comments left on reviewed content

Some of the content that we review has multiple pages. It would be very helpful to be able to sort comments by page, user, etc. rather that the default timeline of when a comment was left.
about 2 years ago in Content Management / Collaboration & Approval 0

We would like to annotate and comment on content in the full-screen view

Some of our PDFs for review through the content tab are quite long and are generally easier to read in the full-screen. It would be super helpful to be able to see and add comments in that view.
about 2 years ago in Content Management / Collaboration & Approval 0

Real Time Segment counts are inaccurate

Our content strategists rely on RTS estimates to determine if certain segments are working properly. Currently these estimates are drastically different that the Segment counts using the same criteria. This is forcing our strategists to create a S...
8 months ago in Data Platform App 0