Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Support for Managed Identity in EPiServer.Azure

We are hosting Optimizely CMS in Azure for some customers so we are using the EPiServer.Azure nuget package for connection to Azure Storage Account and Azure Service Bus. To do this we have use the SAS key connection string. Are there any plans to...
almost 2 years ago in Content Management / Technical 0

ODP-Campaign Sync: Increase frequency of sync from once a day to... more than once a day

At this time, ODP-Campaigns integration syncs once a day, can we increase this frequency
over 1 year ago in Campaign 0 Future consideration

Extended search of Organizations and Contacts to show and search custom fields

Allow customization to the search of Organizations and Contacts under Commerce/Customers so that you can see and search on custom fields, i.e. Organization/Contact unique ID from the ERP or CRM.
over 1 year ago in Customized Commerce / Catalogs 1 Already exists

Separate Toggle for Developer exception page for ServiceApi requests

When working with exceptions from ServiceApi, 500 exceptions in the DXP environments result in a "Something went wrong" html page that does not provide any detail to the underlying error. <!DOCTYPE html > < html lang = "en" > < head...
4 months ago in Integrations 1

Add Url Segment to Locations

Entries in the admin that generates a page all have a URL Segment to configure except Locations. Products generates /Product/{url-segment} Categories generates /Catalog/{url-segment} Brands generates /Brands/{url-segment} But Locations don't have ...
over 1 year ago in Configured Commerce / Misc. 2 Gathering interest

Language Manager won't let you exclude terms, translates Block Names

As a Content Manager, I want to be able to translate pages with an exclusion list which prevents specific words and terms (e.g. Brand Names, Product Names) in content, and Block/Image/Object Names (i.e. Internal Objects which need to be in my nati...
4 months ago in Content Management / Multi-language 1

Add a spinner while the page tree is being modified

Since the version 12 upgrade, our client and their editors have encountered a problem with the page tree. Actions like deleting and moving items aren't immediately reflected in the user interface. This leads to users repeating the action, only to ...
about 1 year ago in Content Management / Content Manager 0

Provide status icons for content in content area editor

When content is expired in the CMS content tree, it displays a red clock icon to indicate expired status. When editing content in "All Properties" mode references inside content areas that are expired becomes hard to spot unless explicitly switchi...
over 2 years ago in Content Management / Editing 3

Dedicated email proofing so that subject line and inbox preview are displayed

We proof all of our marketing emails in the CMP. Currently, we have to take a screenshot of the subject line and email preview so that the team can review how it will appear in customer inboxes. It would be great to have a dedicated email proofing...
almost 2 years ago in Content Marketing / Miscellaneous 1 Future consideration

Add Labels to Timeline View

We would like to add labels to the bars in timeline view similar to how Microsoft Projects does it. The labels would include owners or the title of the campaign/task. This would help the team see a quick overview of what everyone is working on wit...
over 1 year ago in Content Marketing / Plan 0 Future consideration