Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

A true unpublish option or the ability to schedule the end of expiration

A true unpublish option would be a huge asset to the CMS. If that's not possible (or at least not possible soon), then the ability to schedule an end to expiration should work. It might sound like a small thing, but being able to unpublish and the...
over 1 year ago in Content Management / Content Manager 0

Feature to export memory dump

Hi Team, In the PAAS portal, we can download database, and logs for any environment. Similarly, can we have an option to download memory dump with time range selection for any environment? Most of the time, the cause of timeout, and other unknow...
about 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Expand Search array with scroll bar or add Search Results page when search returns more than 10 results

When I search for content using the Opti CMS Edit | Page | Left Panel Tree w/ Search field, I only see 10 max results. I would like for their to either be a horizontal scroll bar to view more than 10, and/or when I press Enter, the results appear ...
over 1 year ago in Content Management 1

Improve logging

Some clients have voiced their frustrations with finding it difficult to identify issues in the system. Please see the feedback below from one of the clients below. The Elmah instructions are great information and could potentially be helpful. Unf...
11 months ago in Configured Commerce / Misc. 1 Gathering interest

Allow multiple currency support

It would be a nice add to be able to use 1 revenue event for all currencies. Currently, we need to create 1 event per currency if we want to track revenue accurately. Instead, it would be nice to use 1 revenue event, and specify the currency insid...
over 2 years ago in Experimentation Analytics / Metrics Setup 0 Future consideration

Make the ability to create Brand Product Lines Product List variants

Please refer to support ticket 1647681. We are able to create Product List variants based on Product Categories. There are rules that specifically point to Product Lines, yet it does not work (unclear on why they would be available in the first pl...
5 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Support or Access to Create Stored Log Queries on Preproduction and Production Environments

As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insigh...
11 months ago in DXP Cloud Platform / Performance reporting 0 Future consideration

Exclude outliers for selected metrics

Currently Optimizely allows excluding outliers only for ravenue. We would like to enable it for other metrics e.g Add to Bag.
over 3 years ago in Experimentation Analytics 1

Allow Sync down to other environments while in Prod mode

There needs to be a way to push product updates to lower environments (dev, qa, sandbox) when in "production mode" -- basically to refresh published products to other environments without turning off production. Would be ideal if there was another...
almost 3 years ago in PIM 11 Already exists

Commerce Product feed to include Stock levels

We want to prevent recommending out of stock products in emails by passing the stock levels in the feed from Commerce to Hubspot via ODP. Can this field please be captured going forward?
over 1 year ago in Customized Commerce / Technical 1 Gathering interest