Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Specify which domain is the editorial domain / Be able to view the website on the editorial domain

On many of our clients websites we have disabled the /Episerver path on the customer facing domain and have a separate subdomain where editors work. This works great, but in a multi site/multi domain context, jumping between sites will lead editor...
over 1 year ago in Content Management / Multi-site 2

Native Support for Implementing Microsoft Ads

Similar to the native integration for Google Ads GA4, it would be nice to have a native integration with ads.microsoft.com as well.
2 months ago in Configured Commerce / API 1 Gathering interest

Optimizely.Graph.Client ConventionRepository is impossible to mock for a unit test

I have recently started using Optimizely Graph Client (Using the latest: 1.4.0). I have created a separate graph conventions field for each component that configures how the component will get indexed by the graph. /// <summary> /// Convent...
2 months ago in Optimizely Graph 0

Workflow Permissions - Prevent users from changing status of a workflow step not assigned to them

Currently in the CMP, when I assign a user to a step in the workflow, I have to share the entire Task with that user. Once the task is shared with the user, the user can change the status of any workflow step. This is a problem in an organization ...
2 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Download backup of production database

Each day database backups are created of the production website. I would like to have the option in Mission Control to download a backup which was made days or even weeks ago.
2 months ago in Configured Commerce / Self-Service 0

Ability to lock down code editor / css changes

As an administrator, I want to lock down the code editor / CSS changes within the platform to prevent security risks from non-technical users or bad actors inserting malicious code.
12 months ago in Web Experimentation / Security 0

Remove Times from Workflow Steps

We'd like our workflow steps to be due dates only, with no times. The times are confusing for our international teams.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Feedback from a POC customer on usability

Here is some feedback I got from someone who's running a POC of Feature Experimentation. Frustrating that Development environment is chosen by default when clicking a Flag. This person has made changes to the wrong environment many times before re...
over 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 1 Planned

We would like to be able to move other users' comments aside to see original content

When proofing/versioning content, we would like to be able to move another user's comment icon in out of the way so that we can see the original content under the icon.
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Allow all users to see who is on teams

We use many teams and it would be helpful for all users, not just admins, to be able to see who is on these teams. This would be especially helpful when a team is assigned to a step--it is often not an admin making this assignment and they want to...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration