Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Restrict Template Access by Teams

As an Admin, we want to restrict access to certain Work Request or Task Briefs by user group / teams. Some user groups should only see 1 or 2 request types, and we don't want them to be able to see our entire list and accidently select one that is...
over 1 year ago in Content Marketing / Requests 1

Support for handling historical order data

There are 30-something order tables which are associated with orders (including line item, payments, addresses etc). Over time these tables grow very large, which affects not only the size of the tables but also the indexes. Customers that have ru...
over 1 year ago in Customized Commerce / Orders 0 Gathering interest

Add External URL as Asset to DAM

We'd like to be able to take the external URL content that we work on in Tasks and add it to the library to then be used in our sales portals. For example, sometimes I want to include a website that we have a partnership with but don't build ourse...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Create and edit Blocks from CMS

Sometimes the content we create isn't an entire page, but just a block of content that is consumed later by our content team. Examples include promotional content, banners, and content for lead generation. We'd like to be able to create a block si...
over 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

CMS Editor - Allowed Types - Restriction Info

In the CMS Editor, when a content area has AllowedTypes specified, it always lists types that are not allowed in the hint text. However, the list that's not allowed is not complete. We expect the only the types that are allowed to be listed. Examp...
11 months ago in Content Management / Editing 0

Make prices readonly for one catalog and editable for others

I would like to have the option to make prices readonly for specific catalogs and leave them editable for others. Currently, we can implement IPriceDetailService but this will affect all of the catalogs. Would be also great if we can set different...
over 4 years ago in Customized Commerce / Catalogs 1 Gathering interest

Increase timeout and/or fix remember me

When logging into home.optimizely.com using Opti ID, it times out very quickly. It's not long enough to do/monitor anything. Please increase the timeout. Additionally, the "remember me" doesn't seem to work, I still get logged out in like 20 minut...
8 months ago in Opti ID 0

Allow all URLs to be 'Clickable'

I would like all Text Fields within CMP to allow 'Clickable' links. Currently, only Link for Media Assets and Rich Text fields seem to allow for clickable URLs.
5 months ago in Content Marketing / Requests 0

Hipaa Compliance

We need to be hippa compliant. Loosing way to many deals and now our partners are not even bringing us into deals because Acquia and Sitecore are compliant.
over 2 years ago in Content Management / Roles and Security 0

Expiration of the Content Graph preview token

Users used to share a link with a preview token and when other users hit it, it's already expired. The time for the preview token is 5 minutes and it cant be changed. Even if we add all the users within the cms so they have access to view previews...
8 months ago in Optimizely Graph 1