Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Order history in a user profile

When looking at a user's profile, it would be really convenient to have an "order history" tab connected from within the Website User Profile. This would save me several steps and time by having to go outside of the platform to look. Thanks.
over 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Search Campaigns/Discounts by Coupon Codes

As a Commerce > Marketing user, I can currently search by campaign name & discount name. Can a feature be added to also search by coupon code (within a discount)?
over 1 year ago in Customized Commerce / Promotions 1 Planned

CMS Editor - Allowed Types - Restriction Info

In the CMS Editor, when a content area has AllowedTypes specified, it always lists types that are not allowed in the hint text. However, the list that's not allowed is not complete. We expect the only the types that are allowed to be listed. Examp...
about 1 year ago in Content Management / Editing 0

Support importing / exporting >2GB data

When developing new sites and features using the CMS, it's occasionally useful to export multiple GBs of new and changed content and assets from a staging environment and import everything to production along with an updated codebase.
over 1 year ago in Content Management / Technical 0

Support for JSON scalar type for XhtmlString field in OptiGraph

We would want to have support for JSON scalar type for XhtmlString fields in OptiGraph. The format is already use in the CD API (check the image attached). In OptiGraph response the XhtmlString appears now just in one JSON string.
over 1 year ago in Optimizely Graph 2 Investigating

Search in the CMS UI should highlight and set focus on the location of pages and assets when a result is selected.

Searching for pages or assets in the CMS and selecting a search result will open the edit view of the item. However, focus is not set on that item in the page or asset pane, which means editors may have to scroll through many content items to see ...
over 1 year ago in Content Management / Asset Management 0

Change the maximum upload file size per media type

Current there can be only ne file size limit. In website documents like pdf can be big but mediafiles like images should be smaller. Optimizely should have option to set uplooad size limit per media type instead of all media files.
over 1 year ago in Content Management / Asset Management 0

Upload Option in Promotions

When adding a promotion, you need to do so one at a time. If a template and the ability to import were available it could be a huge time savings.
about 1 year ago in Admin Center 0

Language Manager errors translating for Blocks with Block List properties

I have a block which uses IList<Block> style properties for managing collections of data against the parent block rather than forcing the Content Editor to have to navigate between parent and children in the editor interface. My solution has...
almost 2 years ago in Content Management / Editing 1

Optimizely CMS page preview needs multiple visitor-groups

Hello, i'm missing the possibility to select multiple visitor-groups in the preview-mode of a page. You can only select one: We often have the use-case that a block is only visible for desktop users and this block has also personalizations, so con...
almost 4 years ago in Content Management / Technical 0