Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Sandbox for PIM

Is there anything in roadmap for PIM sandbox instance. Playing around live data gets difficult, specially when there are multiple sites. Requested by Mamta Agrawal and seconded by Jeff King on the PIM client cal on 6/1/23. Liked by Laura Mahouney,...
about 2 years ago in PIM 0

Single Selection for Jump To Logic in Work Requests

When the "Jump To" logic is applied to a field in a Work Request, multiple sections appear instead of the single section that should appear for the field selected. Example (as seen attached):- The user clicks on 1 field value in a multiple-select ...
11 months ago in Content Marketing / Requests 0

Create a translation of an existing CMS page

New CMS pages can be created with a specified language, and existing translations can be selected, but only if they exist in CMS already. As a content editor, I need to create new translations of an existing CMS page, which requires that I select ...
almost 2 years ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Add Algolia.Search to allowedLibraries whitelist

Hi, In a upcoming project for our client we want to implement new features in the shop based on Algolia Search, it would help tremendously if we could use the following NuGet package in our backend code for the Extensions project. More details abo...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 0

Sales representative's user shouldn't need Customers Assigned to activate their accounts

As an [Implementer/User admin] I want to be able to Activate Sales Representative Users without assigning them User Customers. They are assigned through the Primary Sales Rep field of the customer, not through the Users Customers assignment. Right...
11 months ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Segmenting more than one attribute at a time

For releasing features / targeting users to be part of an experiment it is very straight forward to target specific attributes As optimizely gives you the ability to apply various different filtering mechanisms.. e.g. below, above, contains, does ...
over 3 years ago in Experimentation Analytics 0 Investigating

Automatically Add Requesters as Task Watchers

When a request is approved and a task is created from the request, we want to keep the original requester informed of the process. While they can view the task via "related activities" in the request, it would be great if they were also added as a...
almost 3 years ago in Content Marketing / Requests 0 Future consideration

Bulk Download Assets from DAM

Currently the maximum amount of assets you can download at once from the DAM is 100. We have an instance where we need to download 1800 assets and would like a way to bulk download all assets that are in a folder or relate to a specific filter.
over 1 year ago in Content Marketing 3 Future consideration

Enable Brotli Support For WebP and Avif

Brotli support can be enabled in Cloudflare for assets and is the best compression mechanism. Also for Core WebVitals we and many other solutions compress images to Avif (best) or WebP (second best) so that they are delivered in the best way. The ...
8 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Multiple content paths in export feature

As an admin in the Optimizely, I would like multiple pages from different content paths to be exported and imported into another Optimizely environment. Currently to export 5 pages from different content paths makes a user to export and import the...
almost 2 years ago in Content Management / Content Manager 0