Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Workflow - name of step not visible to reviewer

When using workflows and getting a notification and e-mail about approval of a content that needs reviewing you don't know which your role is. You might be in several workflows - in one you might review the language, in another you are there as a ...
over 1 year ago in Content Management / Collaboration & Approval 0

As an editor, I'd like to see where my content blocks are used in the Catalog.

Currently, if we author a block within the catalog but then go to make edits to that block we often see "this block isn't used anywhere" but that is false. It would be helpful to know all the placements within the catalog.
over 4 years ago in Content Management / Content Manager 0

File extensions for CMP image urls

Currently, the file extension implementation in the CMP seems inconsistently implemented. The urls generated by the CMP do not contain a file extension. https://images4.cmp.optimizely.com/assets/image001-12808-.png/Zz1jYzM4MmY1NjEzZDAxMWVmOTMzODZl...
about 1 year ago in Content Marketing / DAM/Library 0

[Feature request] Display forms in 'For This Site' and 'For This Page' sections when creating an EpiServer Forms criteria under Audiences

Dear Team, Currently, when setting up EpiServer Forms criteria in Audiences, we can only select forms listed under the 'For All Sites' section. However, our business also requires the use of forms from the 'For This Site' and 'For This Page' secti...
about 1 year ago in Content Management / Forms 0

Make the breadcrumb in the catalog clickable

A client suggested that making the breadcrumb in the commerce catalog clickable would help navigate the catalog. I would agree, it would mean that you don't need to keep the treeview open.
6 months ago in Customized Commerce / Catalogs 1

Episerver Google Analytics - Batch Requests

We have been working through a Google Analytics issue with Episerver (This is Issue #614744). Our problem is that the Google Analytics Widget does not return any data when we have a large number of hostnames configured for the system. These hostna...
about 4 years ago in Content Management / Technical 0 Investigating

Granular Permissions for CMS Admin Tools

We have a client that wants to only give users only access to certain tools in the CMS/Admin area, IE the ability to Import/Export. To the best of my knowledge this permission is specified in the EPiServer.CMS.Admin.UI module and is set to episerv...
6 months ago in Admin Center 0

Add alerts for people submitting new requests

As a traffic manager, I want to be able to let users know when a team isn't accepting new work or needs extra lead time without having to email all users so that the notification is in the system and people don't have to remember or refer back to ...
6 months ago in Content Marketing / Notifications 0

SynchronizingRolesSecurityEntityProvider is slow when tblSynchedUser has many users

We are using an external identity provider for sign in for users on our site using OpenID Connect. When the user has successfully logged in, we sync the role claims via the ISynchronizingUserService like stated in the documentation(https://docs.de...
over 1 year ago in Content Management / Roles and Security 0

Improved Workflow Approvals

As a content editor I require parallel approval workflows and the ability to define workflows where I can e.g. skip an approver if needed, providing more detail on the reason for skipping. This will improve my effectiveness as currently we rely on...
almost 5 years ago in Content Management / Collaboration & Approval 0