Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Overview of ALL assignees of a Task in Plan module

We suggest to enable an overview of who is working on what in CMP´s Plan module, by seeing all assignees of the respective Tasks (not only the Owner or Current assignee) So either it would list ALL assignees assigned to a Task throughout the workf...
5 months ago in Content Marketing / Plan 0

When adding multiple audiences to a rule, don't default to matching ANY

When you add multiple audiences to a new rule, the default is to match ANY of the selected audiences. We always want to match ALL of the selected audiences, but our users often forget to change ANY to ALL. They put their experiment live and don't ...
about 3 years ago in Feature Experimentation 0 Future consideration

Support Cloudflare Email Address Obfuscation feature as part of DXP

As a DXP customer I would like to prevent email harvesters from scraping my website looking for email addresses to spam. Cloudflare has an Email Address Obfuscation feature which provides a solution but it is not available to DXP customers. https:...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Dependent Fields

We would like to have dependent fields. For instance, if someone selects a value in a particular field, it would open a secondary field that is dependent on that first value chosen.
11 months ago in Content Marketing / Settings + Configuration 0

User Administration feature should be independant from Budget Management feature

As a client, I want to setup user administration feature without enabling Budget Management. In this configuration, the only role that shows on the User Administration page is "Administrator", and that means that customer admins can only create ot...
11 months ago in Configured Commerce / Users, Permissions & Security 2 Investigating

Ability to Show Customers Assigned to Sales Rep AND Website User

If you use the Sales Reps in Opti, when the sales rep logs in, they only see the customers assigned to them. It would be amazing if they could see those customers AND any additional customers assigned to their website user.
5 months ago in Customized Commerce / Roles and Security 0

Visual Indicator to show more features within the Content Block of Rich Text

The Content Block within the Rich Text widget, should have a visual indicator to show there are additional options, i.e. add images, on the collapsed view.
5 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Product Badging - Create rule based on number of days

Current rule only allows a date range. I would like to create a rule that drops a new product badge on items that were created in the last xxxx number of days.
5 months ago in Content Marketing / Plan 0

Report "Form template" is lacking date range

I would like to be able to see usage of different brief templates for a selected time span. Other reports have functionality for choosing time span.
over 1 year ago in Content Marketing / Analytics 0

Ability to Touch Email Template Code

Our emails do not rendering properly when users have Dark Mode enabled on their devices. We’re seeing this on Outlook desktop, Outlook web, and the Gmail app. See example of what dark mode users see. We'd like to be able to implement code directly...
over 1 year ago in Campaign 1 Will not implement