Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Copied content items should be pasted as draft items.

In the Optimizely CMS, content items can be copied and pasted into other locations in the CMS respository via the browser UI. However, pasted content items are published immediately. Ideally copied items would be pasted as drafts so that editors c...
over 1 year ago in Content Management / Editing 0

Need the ability to add deployment notifications to more accounts than just the originating developer.

As a Web Development Lead, I need to be notified when releases are actioned by the team. Currently, only the initiating developer gets notifified.
over 2 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Digital Presence Locally in China

We would like the option of having a digital presence for our solution lcoally in China. Delivering traffic into China via the China CND is not an option for us as we need to deliver with fast response time or other reasons.
about 5 years ago in DXP Cloud Platform 0 Future consideration

Enable a prioritisation field in Hypothesis (e.g. PILL, PXL etc.)

Have a field which calculates priority based on a configurable prioritisation framework (Optimizely Ideas had similar functionality)
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 2 Planned

Would like quick update field without having to click in Welcome

When reviewing all of my open tasks in a saved view, I would love to be able to put a short note in each task so I can remember day to day - and update quickly - without having to click into the task. I would be able to see these when I pull up my...
about 2 years ago in Content Marketing / Plan 1 Future consideration

Allow for Feature Branches instead of Single Branches to allow for easier code management.

To improve our velocity and quality of deployments we would prefer Optimizely allow us to implement changes using feature branches instead of requiring us to either bundle all changes into a single branch or work them one at a time in series. This...
6 months ago in Product Recommendations / Technical 0

Categories Management Improvement

CMS 12 Currently you can only reorder categories within the same level of hierarchy. We need the ability to drag-and-drop them to different levels of hierarchy not just within its current level. Separately, we would like a method to bulk upload Ca...
about 2 years ago in Content Management / Content Manager 1 Future consideration

Fields for Milestones

We'd like to be able to filter our milestones via fields/labels and add additional context like notes via text fields.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Warn of visitor group usage before deletion

Please add a warning before the deltion of a visitor group so that our content managers don't delete a group that is in use. Actually, the UI should show a overview of where each vistor group is used.
about 2 years ago in Content Management / Personalization 0 Future consideration

enable optimizely node sdk to work behind proxy

If sdk is meant to be initialised in air tight environment and you are meant to use proxy for security and audit reasons, then its impossible to do so with createInstance method from neither react nor node SDKs. Datafile wont be fetched, App will ...
about 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration