Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Add feedback Subscribe
Product Content Marketing
Categories Notifications
Created by Guest
Created on Feb 3, 2025

RELATED FEEDBACK

Add alerts for people submitting new requests

As a traffic manager, I want to be able to let users know when a team isn't accepting new work or needs extra lead time without having to email all users so that the notification is in the system and people don't have to remember or refer back to their email.

Ideally, we could set it as a static alert across the top of the window, so we could also alert people of holidays. Or we could trigger it based on the request type.


Examples of alerts:

New website requests will not be accepted until Feb. 5.

Feb. 17 is Presidents Day. No work will be completed that day.

The Email team is short-staffed. Please add one week to all turnaround times.



  • Post comment