Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Enable "Session Count" feature in ODP

The session count feature was removed from ODP due to data issues. This request is to re-enable it.
8 months ago in Data Platform App 0 Future consideration

Track IList<ContentReference> in Commerce - warning before deleting content

While being within Commerce and trying to remove a block that is used you don't get a proper warning. One can use flag EnableFeatureGetReferencesInCatalog which replaces ReferencedContentResolver with CommerceReferencedContentResolver. It looks li...
8 months ago in Customized Commerce / Technical 0

Add "name" field to FeatureFlag object in datafile

I would like to ask if it’s possible to add a "name" field to the FeatureFlag object in in datafiles/xxxxx.json which is having all the configured feature flags there. To give some more context on the structure I’m talking about: { ... "featureFla...
8 months ago in Feature Experimentation / Other 0

Export Users from the Customer Tab in Admin Console

Export Users from the Customer Tab (Customers > Users > Export List of Website Users for a Specific Bill to)
over 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Already exists

Notify of Task Ownership Change

While the default task owner is the task creator, we often update the owner to reflect the project manager on the task. It would be great if, as the PM, I could get a notification when someone assigns me task ownership just like step ownership.
over 2 years ago in Content Marketing / Notifications 0 Future consideration

Update the "Device" audience condition to either work with iPads or accurately reflect that iPads cannot be targeted using the "Device" audience condition.

Issue As an experiment engineer, I constantly need to explain that even though Optimizely offers an out-of-the-box solution to create audience conditions that would either include or exclude iPads in experiments, creating an audience condition usi...
almost 2 years ago in Web Experimentation / Targeting 1 Future consideration

Color Code Tasks

I would like the ability to assign a color to a task, similar to campaigns. This would significantly help improve calendar views and help act as another filtering option.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Dark mode

This isn't an urgent feature request, but I get headaches from looking at light mode all the time and having a dark mode would be very useful.
almost 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Support for SCIM User Provisioning from an IDP

As an admin that handles user management, the lack of user provisioning from our IDP (Okta) using standards like SCIM or Just-in-Time (JIT) provisioning is a significant problem. We have authentication enabled with Okta, but without user provision...
over 2 years ago in Integrations 0

Separate the "build email" step from the "send email" step for easier extensibility

As a partner developerI want to have a point of extension between building an email and sending an emailSo that I can modify the email properties (ie. To, CC, Body) without overriding the code responsible for sending the email. The following files...
8 months ago in Configured Commerce / Technical 3 Gathering interest