Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Leverage the User Agent value on Events

We want to be able to filter/report/segment based on the User Agent. This would tell us if the customer is using our native mobile app or instead, our web app on their mobile device. I concede there are various ways to track this info but the User...
8 months ago in Data Platform App 0

Filter Content Based on Moving Date Ranges

We would like to create deliveries that consider content that has been created in the last 'X' amount of time, e.g. content from the last 12 months. I note, we can already create a flow and rules for dates, e.g. I can set 'Published' greater than ...
8 months ago in Content Recommendations 0

Broken External Asset Finder

It's very easy to have broken image or document asset when linking to spec sheets and images provided by suppliers or third parties. It would be nice to have a job, tool, or process that finds those for you. It's virtually impossible to do that wh...
over 3 years ago in PIM 1 Gathering interest

Bounce/exit metrics in Optimizely Full Stack

Bounce and exit rate are key metrics for our business, as they often reach statistical significance and are crucial for us as an indication of experiment performance. At present, these metrics are only available in the Optimizely Web product and n...
about 3 years ago in Feature Experimentation / Other 1 Future consideration

Multiselect users in 'Users & Teams' view

Add a checkbox + 'select all' feature in User & Teams interface. Reason, we want to delete multiple users (ex all 'Expired') from the platform. Now you need to do it one by one, very time consuming.
about 1 year ago in Content Marketing / Settings + Configuration 0

Add experiment metadata (human readible experiment name, variation name, event name, etc) in E3

Add experiment metadata (start/finish date, etc) to E3. These can be accessed via our REST API but this would reduce the friction points of building dashboards using the E3 data.
over 3 years ago in Experimentation Analytics 0 Future consideration

Boost products while navigating through categories

Boosting product using search is a good feature and works perfectly fine. There should be some mechanism that should boost product while navigating through the categories. There should be a way where boost condition can be customized and boost the...
over 3 years ago in Configured Commerce / Catalog & Assets / Search 4 Gathering interest

Ability to un-publish a product in Commerce so it can be re-scheduled (or schedule removing from expired)

As a product manager and content editor I want the ability to un-publish a product that has been previously published, and/or to be able to schedule removing it from expired. This would allow my team to be able to scheduling publishing even if the...
over 4 years ago in Customized Commerce / Catalogs 0 Planned

Full Project View

Allow for a full list view of all project details, including tasks and workflow steps. It's hard to review all the work needed for a project when having to flip between each task to see the workflow steps. Something like this: Task 1 Start Date En...
almost 2 years ago in Content Management / Reporting 0

Notify of Task Ownership Change

While the default task owner is the task creator, we often update the owner to reflect the project manager on the task. It would be great if, as the PM, I could get a notification when someone assigns me task ownership just like step ownership.
over 2 years ago in Content Marketing / Notifications 0 Future consideration