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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Created by Guest
Created on Jan 12, 2021

Ability to customize messages about content reviews/approvals

Our workflow is that a content approver reviews and publishes content in the same step rather than sending it back to the content creator to publish. However, the message sent back to the creator says the content is "ready to publish" though it has already been published. We would like to be able to edit the automatic email that Epi CMS sends to reflect our actual workflow.