Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Apple Pay Support

Please add Apple Pay as a Payment Gateway Submitted on behalf of customer, based on ticket 28493
over 4 years ago in Configured Commerce / Integration 0 Gathering interest

Modify the header "Improvement" in Results page into "Change" or another name.

The header "Improvement" (the relative difference of conversions between original and variation) in the Results Page can be confusing in some situations, for example when comparing original/variation regarding bounce rate, as "Improvement" seems t...
about 3 years ago in Experimentation Analytics / Other 1 Planned

Project view

No description provided
9 months ago in Content Management 0

Choosing DAM images from the CMS

Choosing images from the DAM inthe CMS is time consuming. I think two features would help this. Remember where I was - When I open the DAM this way to choose an image, it would be helpful if the DAM remembered where I was was the last time I opene...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Images in email recommendations should look sharper

When the images for email recommendations are rendered, they are visibly pixelated. And even though it is a small black and white image (170x200), it still takes up 7 KB. I would like to see a more efficient compression that does not pixelate so m...
over 2 years ago in Product Recommendations / Email Personalization 0

Unchecking "show all languages" in back-end (sites tab) isn't saved.

When you uncheck the "show all languages" button (sites tab) and then switch language/do a page reload, the choice isn't saved. It's really annoying for our content editor, since for our multisite project, one of the sites only has very few cultur...
9 months ago in Content Management / Content Manager 0

Support for rearrange tests on Dynamic websites

Optimizely Web Experimentation does not currently support rearrange tests (tests that swap the positions of nodes in a document) on dynamic websites but may extend support in the future. Adding support will mean elements in Dynamic pages can be re...
9 months ago in Web Experimentation / Experiment Authoring 0

Visitor Groups - need possibilty to add name to Personalized Group

As a content editor I need to possibility to add a name to the Personalized Groups when using visitor groups. As it is now, you have to open each personalized group to check what it contains. Waste of time! See fx the attached where you have five ...
over 4 years ago in Content Management 0

Request for Enhanced Web User Activation Link Resend Functionality

We would like to request an enhancement to the admin console for web user activation links. Specifically, we would like the ability to either: Resend Activation Links from List View: Enable the option to resend activation links directly from the l...
9 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Manage app settings/secrets with API

As a developer, I want to automate the creation/update of appsettings/secrets in the DXP portal during deployment. So that I'm sure there are no mistakes introduced. We typically deploy our code with a pipeline in Azure DevOps. It would be nice...
9 months ago in DXP Cloud Platform / Code deployment 0 Future consideration