Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

SSO Authentication - Admin user attributes mapping

Admin user (Console user) creation via SSO authentication allows us to map email, given_name and family_name but we are not able to map User Name, Company, Position, Phone, Extension, Fax attributes. Company: We have multiple segments/branches ava...
8 months ago in Configured Commerce / Users, Permissions & Security 0

Allow multiple emails in Meta segment sync

I as a marketer would like to be able to create audiences in Meta for as large audiences as possible. Currently the integration uses only the last seen email, which might not be the one that the customer uses in Meta.
8 months ago in Data Platform App 0

Saving content model fields with HTML tags should be possible if validateRequest is set to true

As a CMS editor I want to be able to save content model fields, if they containt HTML tags. <system.web> <pages validateRequest="true" /> </system.web> Use content model containing a property where Description contains HTML tag, ...
8 months ago in Content Management / Technical 0

Restore deleted mailings and mailing templates

As a campaign user, I would like to be able to restore deleted mailings and mailing templates without contacting support
over 2 years ago in Campaign 0 Future consideration

IP Range criteria for IPv6

When creating audience criteria I would like to add an IP Range criteria for IPv6. Today it is only possible for IPv4.
over 1 year ago in Content Management / Personalization 0

Schedule publication of media files

I miss the ability to schedule the publication of files that are replaced. I would like to replace it to a certain date.
over 1 year ago in Content Management / Editing 1

Viewing a scheduled job always resets the scheduled Jobs list view when returning to the list

When checking intervals or the setup of several scheduled jobs, the Scheduled Jobs list view always reloads and any column sort selection or scroll debth is lost. This makes it difficult to systematically check settings of multiple jobs. Would be ...
8 months ago in Content Management / Content Manager 0

Improve Scheduled Jobs view for narrow screens

When using smaller screens or viewports the Scheduled Jobs view is difficult to read and prioritizes showing Last Run and Next Run columns, instead of the name of the job.
8 months ago in Content Management / Technical 0

Cludgy solution for finding content references (moving to trash)

If I want to find internal pages that link to a page, I usually click Move to Trash to get a list of internal references, and then Cancel. Grzegorz Wiecheć has made a nicer solution to this issue: https://gregwiechec.com/2015/06/displaying-related...
over 4 years ago in Content Management / Editing 0 Future consideration

Enable "Allow Editing" on Wish Lists

Admin > Marketing > Lists Would like the ability to toggle on the field "Allow Editing" within Product Lists (Wish Lists). So customers from the front end would have access to making edits.
8 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest