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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Make Expiry Dates on Library Assets Functional - Expired Assets Shouldn't be Accessible

As a financial services company, we need the "Expired Assets" to actually be expired and not accessible. That means:- Public Links should go to an error page (a nice feature would be able to customize this page so we can put an "on-brand" error me...
over 1 year ago in Content Marketing / DAM/Library 0

Choose Whether or Not to Inherit a Work Request Brief to a Task or Campaign

We have a very generic work request brief, and then our traffic manager translates that work request into campaigns or tasks. However, each task (Email, Webpage, Video, etc) has a specific task brief that needs to be filled out. We'd like to be ab...
over 1 year ago in Content Marketing / Requests 1

Listing Page for Projects

As a user I want to see a page listing for all projects in my CMS, both for me and other users across my business. I want to be able to search for projects as I have a large number.
over 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Budget Threshold alert related notification emails are being sent to the customer months after initial notification failed.

Budget Threshold emails are being sent inaccurately. Configured Commmerce Customer previously had the budget threshold feature-requesting further review directly with Partner for this existing functionality. ENB-2730: reference for issue and advis...
over 2 years ago in Configured Commerce / Customers 4 Investigating

Auto update collection from the saved view

Currently if I link a folder to Collection and then add new images to the folder, the collection is automatically updated with new images. But if I add a filtered view (which is mix of images/assets from different folder) to a Collection then the ...
over 1 year ago in Content Marketing / DAM/Library 0

Add filters to the "Experiments"-overview

Hi! As an Optimizely editor, I want to be able to use a filter for the Status (Not Started, Running, or Paused) of an experiment/personalization campaign and/or a filter for the Type (A/B, PC, ...) in the "Experiments"-overview of a Project, so th...
about 3 years ago in Experiment Collaboration and Management 1 Planned

Use "pageview"-events as a source for the audiences builder

Hi! As an Optimizely editor, I want to be able to use the "pageview"-event of a certain page as the source for an audience so that I can target visitors that (have returned and) have viewed a certain page before. We currently solve this by using a...
about 3 years ago in Web Experimentation / Experiment Authoring / Targeting 4 Already exists

Event API

support any API for Events needed. Why isn't it
over 1 year ago in Content Marketing / Integrations 0

Approved Keyword Suggestions for tagging assets

It would be great if CMP could capture and suggest 'approved' keywords at upload, based on a list of company approved keywords, to encourage users to correctly tag assets using the language used internally. For example an asset about CMP could hav...
over 1 year ago in Content Marketing / DAM/Library 0

See all scheduled updates in one place

It would be useful to have a report for all scheduled pages and components.
over 2 years ago in Content Management / Reporting 2