Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Language Manager won't let you exclude terms, translates Block Names

As a Content Manager, I want to be able to translate pages with an exclusion list which prevents specific words and terms (e.g. Brand Names, Product Names) in content, and Block/Image/Object Names (i.e. Internal Objects which need to be in my nati...
2 months ago in Content Management / Multi-language 1

Need ability to see calendar view of projects based on specific step in workflow

As a Creative Director and Project Manager, I need the ability to see all of my organization's upcoming projects based on a single universal workflow step from a task before that step is being worked on. This will help me get an editorial calendar...
over 1 year ago in Content Marketing / Plan 2

Visual compare feature in core product

We're using this add-on on Episerver World and it's very good: https://www.david-tec.com/2018/03/visual-compare-option-available-for-episerver-11/ I think it should be included in the core product so that it is available to everyone.
about 4 years ago in Content Management / Editing 2 Investigating

Performs a rolling restart of App Service instances via the PASS portal

Could you please consider to add "Rolling Restarts" option under the "Troubleshoot" section of the PaaS portal, so that we can perform a rolling restart of App Service instances ourselves.
over 3 years ago in DXP Cloud Platform / Code deployment 8 Already exists

Feature Request: Option to Update Shipping Date/Calendar Format for U.S. Customers

Hi Team, We’ve received feedback regarding the shipping date/calendar format in the Commerce Mobile App, which currently displays dates in the day/month/year format. For our U.S. customers, the standard is month/day/year, and this difference is ca...
about 1 month ago in Commerce Mobile App 0

Operational Analytics Dashboard

We'd love a dashboard to view the operationa analytics, very similar to the analytics on page views and such that are in the Analytics module today. Ideally, we'd be able to set filters to see things like average task duration, overdue workflow st...
over 2 years ago in Content Marketing / Analytics 0 Investigating

Restore the fine grain permissions for business foundation objects

We have some business logic where we need fine grain permission control over business foundation objects, such as create, view, delete, update for each user's group.
12 months ago in Customized Commerce / Roles and Security 1 Gathering interest

Taxonomy Hierarchy

Our taxonomy is very big - some labels could have thousands of options. We'd like a better way to organize it, as there is a hierarchy to the way things fit into verticals, product lines, products, etc. We want to ensure users only see relevant va...
over 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

We would like to disable the time a step is due in a task

All of our task steps are due EOD. It is very time consuming to have to set each step in each task to that time. We would like to be able to either turn off all times due, and only have a date, or set all times to a default time.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Show which user is throwing errors in application logs

Often when a customer is experiencing an error, we can see some sort of notification within the console describing what API failed it's call, what service timed out, or some other details about the failure. Typically, the error message includes no...
about 1 month ago in Configured Commerce / Admin Console & Import/Export 0