Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Dark mode theme

The CMS UI is mostly white, which can be straining on the eyes. I'm convinced that adding the option to switch to a dark themed interface would be greatly appreciated by a lot of users. The option could also be automatically configured based on br...
over 3 years ago in Content Management / Editing 4 Future consideration

Make Language Manager smarter - extend translate API with IContent and Property

The Translate Interface in language manager add-on (EPiServer.Labs.LanguageManager), to make translations smarter, It would be benificial to add IContent and propertyName. With that, we can get Custom Property Attributes, or other properties to un...
9 months ago in Content Management / Multi-language 3

Ability to change master language of page & block

We have multiple times seen and gotten feedback from customers that they've accidentally created content in the wrong language when for example English is supposed to be the master language. This is usually due to them mainly working in one langua...
about 4 years ago in Content Management / Multi-language 0 Investigating

Add ExtendedProperties to ALL applicable models in Content API

Many Optimizely objects implement the IExtendedProperties interface. As an example, the ICart interface implements the IOrderGroup interface, which contains an ICollection<IOrderForm> property, which in turn contains an ICollection<IShipm...
about 1 year ago in Customized Commerce / Orders 0 Gathering interest

Restore access to SendGrid

Before CMS 12 (and/or Commerce 14), DXP customers had access to SendGrid to log in directly at Sendgrid to see statistics on emails sent, bounce rates, open rates etc. This access was revoked as clients upgraded and the DXP environments were switc...
5 months ago in DXP Cloud Platform / Identities and accounts 2 Future consideration

Make the ability to create Brand Product Lines Product List variants

Please refer to support ticket 1647681. We are able to create Product List variants based on Product Categories. There are rules that specifically point to Product Lines, yet it does not work (unclear on why they would be available in the first pl...
2 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Allow sorting of catalog nodes

As a product catalog editor I would like to be able to sort catalog nodes, in the same way as I can sort catalog entries (click on Sort Mode). This is a common request we get from customers.
about 2 years ago in Customized Commerce / Catalogs 4 Future consideration

Allow creation of Alerts from Application Insights

It would be useful to be able to create custom Azure Alerts from Application Insights for a DXP hosted site, but we can't due to permissions.
almost 2 years ago in DXP Cloud Platform / Telemetry 3 Investigating

Automated way of copying database and blobs to a lower environment in CMS SaaS

We need a way of deploying the current content and blobs from our production environment to a lower environment of our choosing in our CMS SaaS instance. We should have the option to completely replace all of the data that is currently in the lowe...
3 months ago in Content Management 0

Support Early Hints in Cloudflare

Providing a means to enable the Early Hints feature in Cloudflare, which is included in all plans, could potentially improve performance drastically. Enabling through PaaS portal is prefereable but a support ticket would be fine aswell. https://de...
5 months ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration