Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Implement list properties same way as in CMS

Hello, on CMS there is a feature called "List Properties", explained in the docs here. It would be useful if the same mechanism was available for products/variants/bundles in Commerce as well. Currently it is quite confusing that a certain type of...
about 1 year ago in Customized Commerce / Catalogs 0 Gathering interest

Retain versions correctly for a content move in CMS tree (to fix invalid editor history)

As a content editor I want to be able to move content (for example a page) in the CMS tree. When I do this at present a new version is created but this is merged with the previous update for that content. I want a new version to be created and the...
6 months ago in Content Management / Editing 1

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
about 1 year ago in Data Platform App 0 Future consideration

Public API for accessing automatically created related queries

As a developer I would like a way to retrieve and potentially delete or modify the automatically created related queries(a feature of search and navigation). In some cases the "Did you Mean" feature will give bad results, so companies need a way t...
over 4 years ago in Search & Navigation 3 Planned

Show/Hide logic for Work Request forms

We would like the ability to show or hide different fields in a Work Request form based on a user selected drop down. For example, if a user selects Website Update from the Request Type dropdown, only fields in section Website Update would display...
11 months ago in Content Marketing / Requests 3

Support Apple Macs for Local Development

As a developer, I would like to develop the code on Apple MacBook Pro (intel and Apple chip) machines instead of switching to a Windows PC. Currently, there is no clear documentation if Optimizely supports Apple machines.
about 2 years ago in Content Management / Technical 5

Parameters for scheduled jobs in Net 5/6

As a admin I would like to be able to add parameters for my scheduled jobs so I can make configurable certain actions within the scheduled jobs. In full framework there is a popular addon that does this. https://github.com/Geta/Geta.ScheduledParam...
over 3 years ago in Content Management / Technical 0 Investigating

MetaClass - UIReadonly feature

Currently it is possible to set MetaClass (e.g. CustomerContact) field to ReadOnly. After this the field is greyed out in Commerce Manager and it is not possible to update its value. Unfortunately it also works on changes done from code, not only ...
8 months ago in Customized Commerce / Customer Services 0

PTO, OOO, Holidays, etc. in Calendar (Business Calendar)

We would like the ability to set out-of-office, PTO, holidays, and company-wide meetings in the platform. This would be used any time someone is unavailable for task assignment, @mentioning, etc. We would like to block assignment of work and/or se...
over 2 years ago in Content Marketing / Miscellaneous 2 Future consideration

Add support for Croatian language

Search & Navigation are missing languages, among them Croatian that we need for our website. Please prioritize adding more languages to Search & Navigation.
6 months ago in Search & Navigation 1 Will not implement