Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Ability to add alt text in multiple languages in DAM

We are using the CMS asset picker to select images from the CMP DAM. Currently, the alt text can be added to assets in the DAM in one language only. We operate in 27 languages (= 33 distinct country websites) and often re-use images in the DAM acr...
7 months ago in Product Recommendations / Technical 0

Support Apple Macs for Local Development

As a developer, I would like to develop the code on Apple MacBook Pro (intel and Apple chip) machines instead of switching to a Windows PC. Currently, there is no clear documentation if Optimizely supports Apple machines.
over 2 years ago in Content Management / Technical 5

Quick edit blocks inside TinyMCE

When you click edit on a block inside TinyMCE the CMS navigates to the content. It would be nice for editors to offer an option to quick edit blocks like you can do for blocks inside Content Areas
7 months ago in Content Management / Editing 0

Implement list properties same way as in CMS

Hello, on CMS there is a feature called "List Properties", explained in the docs here. It would be useful if the same mechanism was available for products/variants/bundles in Commerce as well. Currently it is quite confusing that a certain type of...
over 1 year ago in Customized Commerce / Catalogs 0 Gathering interest

PTO, OOO, Holidays, etc. in Calendar (Business Calendar)

We would like the ability to set out-of-office, PTO, holidays, and company-wide meetings in the platform. This would be used any time someone is unavailable for task assignment, @mentioning, etc. We would like to block assignment of work and/or se...
almost 3 years ago in Content Marketing / Miscellaneous 2 Future consideration

Create a publicly available symbols server for Episerver Libraries

Hello, I recently found through some of my searches on the internet that a symbols server for Episerver libraries did existed in the past. The URL I found so far is the following: http://symbols.episerver.com, but it doesn't seems to be working an...
over 3 years ago in Content Management / Technical 0 Investigating

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
over 1 year ago in Data Platform App 0 Future consideration

Process the line level properties in Service API requests

Currently Service API doesn't allow to migrate the line item level properties if you import orders (by calling '/episerverapi/commerce/orders' endpoint). It seems like pretty important ability on a par with order/shipment level custom properties. ...
over 3 years ago in Customized Commerce / Technical 2 Gathering interest

Dark mode theme

The CMS UI is mostly white, which can be straining on the eyes. I'm convinced that adding the option to switch to a dark themed interface would be greatly appreciated by a lot of users. The option could also be automatically configured based on br...
almost 4 years ago in Content Management / Editing 4 Future consideration

Ability to change master language of page & block

We have multiple times seen and gotten feedback from customers that they've accidentally created content in the wrong language when for example English is supposed to be the master language. This is usually due to them mainly working in one langua...
over 4 years ago in Content Management / Multi-language 0 Investigating