Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

UserProfile visitor group criterion should not throw an exception if current user is logged in through external OpenID Connect provider such as AzureAD / Entra ID.

As a site administrator of a site using mixed-mode authentication (both AspNetIdentity for local users and OpenID Connect for AzureAD / Entra ID users), I want to know that my site will not break if I set up a visitor group using the Site Criteria...
10 months ago in Content Management / Personalization 0

Retrieving DAM asset's filesize using graphql

We are using content Graphql to retrieve assets from DAM, but unfortunately, we cannot find the filesize in the schema. Could you please develop this ASAP? Many Thanks
10 months ago in Optimizely Graph 0

PTO, OOO, Holidays, etc. in Calendar (Business Calendar)

We would like the ability to set out-of-office, PTO, holidays, and company-wide meetings in the platform. This would be used any time someone is unavailable for task assignment, @mentioning, etc. We would like to block assignment of work and/or se...
over 2 years ago in Content Marketing / Miscellaneous 2 Future consideration

Create a publicly available symbols server for Episerver Libraries

Hello, I recently found through some of my searches on the internet that a symbols server for Episerver libraries did existed in the past. The URL I found so far is the following: http://symbols.episerver.com, but it doesn't seems to be working an...
about 3 years ago in Content Management / Technical 0 Investigating

Allow developers to directly access databases in lower level environments

As a developer, allowing direct database access to lower level environments, such as integration, to troubleshoot issues or run queries to confirm schema/validate data. Direct access allows developers to do this quickly and efficiently, as the cur...
12 months ago in DXP Cloud Platform / Data management 2 Investigating

Add live documents to library (e.g. word)

It would be useful to be able to edit live documents in the library that can then be added to tasks or campaigns before they are completed.
3 months ago in Content Management / Content Manager 0

Ability to add whole folders from the library to multiple tasks or campaigns

When we create a folder in the library, it would be good to be able to add the whole folder to a task or campaign rather than single assets.
3 months ago in Content Management / Asset Management 0

Enhance the Deployment API to allow passing parameter to clear CDN cache after deployments

It would be helpful to Enhance the Deployment API to allow passing a parameter to clear CDN cache after deployment completes. Reference: https://docs.developers.optimizely.com/digital-experience-platform/docs/deploy-using-powershell
3 months ago in Content Management / APIs 0

Access to container / docker logs

As a developer, I want to access and download container/docker logs from PaaS portal and my environments, just as I can download application logs. This will help me find useful information when a container crashes or fails to start. See attached d...
9 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Process the line level properties in Service API requests

Currently Service API doesn't allow to migrate the line item level properties if you import orders (by calling '/episerverapi/commerce/orders' endpoint). It seems like pretty important ability on a par with order/shipment level custom properties. ...
about 3 years ago in Customized Commerce / Technical 2 Gathering interest