Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Add a 'select/deselect all' button in 'Target markets' modal

As an administrator, I would like to be able to select/deselect all markets in the 'Target markets' modal, so that I can select the desired market faster. For example, one site has ~50 markets and we only wish to select one, but in order to do so,...
11 months ago in Customized Commerce / Promotions 0

UserProfile visitor group criterion should not throw an exception if current user is logged in through external OpenID Connect provider such as AzureAD / Entra ID.

As a site administrator of a site using mixed-mode authentication (both AspNetIdentity for local users and OpenID Connect for AzureAD / Entra ID users), I want to know that my site will not break if I set up a visitor group using the Site Criteria...
11 months ago in Content Management / Personalization 0

Retrieving DAM asset's filesize using graphql

We are using content Graphql to retrieve assets from DAM, but unfortunately, we cannot find the filesize in the schema. Could you please develop this ASAP? Many Thanks
11 months ago in Optimizely Graph 0

Allow developers to directly access databases in lower level environments

As a developer, allowing direct database access to lower level environments, such as integration, to troubleshoot issues or run queries to confirm schema/validate data. Direct access allows developers to do this quickly and efficiently, as the cur...
about 1 year ago in DXP Cloud Platform / Data management 2 Investigating

MetaClass - UIReadonly feature

Currently it is possible to set MetaClass (e.g. CustomerContact) field to ReadOnly. After this the field is greyed out in Commerce Manager and it is not possible to update its value. Unfortunately it also works on changes done from code, not only ...
9 months ago in Customized Commerce / Customer Services 0

Dark mode theme

The CMS UI is mostly white, which can be straining on the eyes. I'm convinced that adding the option to switch to a dark themed interface would be greatly appreciated by a lot of users. The option could also be automatically configured based on br...
almost 4 years ago in Content Management / Editing 4 Future consideration

Ability to change master language of page & block

We have multiple times seen and gotten feedback from customers that they've accidentally created content in the wrong language when for example English is supposed to be the master language. This is usually due to them mainly working in one langua...
over 4 years ago in Content Management / Multi-language 0 Investigating

Support CSP with nonce in Edit, Admin etc

It would be great if developers can configure CSP to use nonce. So that they can increase the security and control of what resources are loaded by the application. Currently almost all script tags are rendered without CSP nonces and the site is br...
about 2 years ago in Content Management / APIs 2 Future consideration

Add support for Croatian language

Search & Navigation are missing languages, among them Croatian that we need for our website. Please prioritize adding more languages to Search & Navigation.
8 months ago in Search & Navigation 1 Will not implement

Allow sorting of catalog nodes

As a product catalog editor I would like to be able to sort catalog nodes, in the same way as I can sort catalog entries (click on Sort Mode). This is a common request we get from customers.
over 2 years ago in Customized Commerce / Catalogs 4 Future consideration