Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Marketing

Showing 526 of 1912

Edit Request Due Date After Acceptance

Work request due dates should be editable throughout the process. We allow stakeholders to set due dates on certain requests but regularly have those due dates moved once work is in progress - currently, even if the corresponding task has been upd...
almost 3 years ago in Content Marketing / Requests 0 Future consideration

Plan views shared with me

We need to see who shared a plan view, also be able to delete a shared view from my list. In theory this list could grow to an extremity long list that I can't edit and with views that is not applicable/needed for me. As a minimum requirement at l...
over 1 year ago in Content Marketing / Plan 4

Change logs for templates and workflows

We would like to have a change log of when briefs were edited. At a minimum, we'd like to see who made the change and when. Ideally, we'd also be able to see what was changed. This would apply to all types of templates (campaign, task, etc.) and w...
10 months ago in Content Marketing / Tasks, Campaigns, and Events 0

@mention multiple users

It'd be nice to be able to @ mention everyone assigned to a step in a workflow of a task. Similar to slack's "[at] here" functionality.
about 2 years ago in Content Marketing / Notifications 1 Future consideration

Copying Template Sections

I would love the ability to copy whole sections from templates to use in other templates. We have some complicated sections that I am continually having to recreate when we create new templates.
10 months ago in Content Marketing / Settings + Configuration 0

Parent campaign inherits status from sub campaigns

If you have a parent campaign with 5 sub-campaigns that are all in progress, the parent campaign will show as 'not started'. This is a design flaw since the parent campaign doesnt inherit the campaign status from the sub-campaigns. The parent camp...
over 1 year ago in Content Marketing 2 Future consideration

Download All attachments

Need ability to Download all attachments from Task/Request. Often people attach a lot of assets, etc that has to be downloaded individually
5 months ago in Content Marketing / Plan 0

Workflow Permissions - Prevent users from changing status of a workflow step not assigned to them

Currently in the CMP, when I assign a user to a step in the workflow, I have to share the entire Task with that user. Once the task is shared with the user, the user can change the status of any workflow step. This is a problem in an organization ...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Add the ability to save multiple assets on the same task to different locations in the library

In the case of a Task with multiple assets, it would be useful to be able to save those assets to different locations. For example, on a task that involves designing a new asset, the task might have various working files: .esp files for example, a...
5 months ago in Content Marketing / DAM/Library 0

Move files directly from Content tab to Attachments

It would be very helpful if you had the ability to select files in the Content tab (e.g. alternate draft files) and MOVE them directly to the Attachments. Sometimes extra draft files end up in the Content tab. In order to keep them in the Task, yo...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration